Touchpoint Metrics is a customer experience solutions company. We deliver actionable data and on-demand customer insights to our clients and partners, leveraging technology and business intelligence to dramatically improve customer and employee satisfaction, loyalty, and engagement.
Touchpoint Mapping® – our signature approach to quantifying customer experience – is a proprietary research and analytical model that brings the Voice of the Customer to life, automatically mapping the complex, cross-channel maze of touchpoints that drive customer experience and brand perception.
Today, we drive business results for some of the world’s leading companies, with accessible, easy-to-use dashboards that allow organizations of all sizes to quickly measure, prioritize, and improve the individual interactions that drive customer and enterprise value.
Company Details
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- http://www.touchpointmetrics.com
- Keywords
- San Francisco.
- Competitors
- McorpCX.
Touchpoint Metrics Questions
Touchpoint Metrics's website is http://www.touchpointmetrics.com
Touchpoint Metrics's LinkedIn profile is https://www.linkedin.com/company/touchpoint-metrics
Touchpoint Metrics's industry is
Software Development
Touchpoint Metrics's top competitors are
Mcorpcx.
Touchpoint Metrics's categories are Software Development
