About Touchpoint Group
Touchpoint Group is a New Zealand-based software company helping enterprise teams in banking, insurance, and telco improve customer experience and campaign performance through smarter automation and AI-driven insights.
We offer two core platforms:
🔹 Touchpoint MX – Marketing Automation
An enterprise-grade platform designed to streamline and scale your email, SMS, and loyalty programs. Trusted by leading Kiwi brands, MX ensures fast, compliant, data-driven marketing execution.
🔹 Ipiphany – Feedback Analytics
An AI-powered platform that transforms unstructured feedback—like app reviews, complaints, and surveys—into clear, actionable insights. Ipiphany helps CX, product, and digital teams pinpoint what’s driving customer sentiment and app ratings at scale.
👉 Curious how we can help your team unlock better customer outcomes? Let's Chat.
Company Details
- Employees
- 27
- Founded
- -
- Address
- 1, Kenwyn St,united Kingdom
- Phone
- 0800 800 324
- en****@****oup.com
- Industry
- Data Infrastructure And Analytics
- NAICS
-
Data Processing, Hosting and Related ServicesData Processing, Hosting, and Related Services
- Website
- touchpointgroup.com
- Keywords
- AI Text Analytics, Marketing Automation, Omnichannel Engagement, Feedback Management, Customer Experience (CX) Analytics, AI-Powered Insights, Customer Feedback Analysis, Banking CX Solutions, Insurance Customer Experience, Customer Churn Analysis, Campaign Automation.
- HQ
- Parnell, Auckland
Touchpoint Group Questions
Touchpoint Group's helpline number is 0800 800 324
Touchpoint Group's website is touchpointgroup.com
Touchpoint Group's LinkedIn profile is https://www.linkedin.com/company/touchpointgroup
Touchpoint Group has
27 employees.
View email and phone details for 27
employees at Touchpoint Group.
Touchpoint Group's industry is
Data Infrastructure and Analytics
Touchpoint Group's top competitors are
E.pop Ai,
Touchpoint,
Touchpoints,
Sakura Go,
Norling Law Limited,
Touchpoint Technology,
Oakley Capital,
Confluence,
Qontigo,
Pinpoint Online Opportunity.
Touchpoint Group's support email address is enquiries@touchpointgroup.com
Touchpoint Group's categories are Data Infrastructure and Analytics
Touchpoint Group's founding year is 2000
