TRUSTID helps call centers cut costs, improve the customer experience, and combat phone fraud by identifying trusted callers before they ever hear "Hello."
Rather than relying on personal information—which may be readily available to criminals—TRUSTID uses the caller’s phone as an ownership-based authentication token. It can’t be spoofed or manipulated and is entirely invisible to customers.
This automatic, highly accurate pre-answer caller authentication technology quickly separates callers who should move into an expedited Trusted Caller Flow™, where you can focus on solving problems instead of interrogating your best customers.
Some of the world’s largest enterprise call centers rely on TRUSTID to reduce contact center costs by 20%, outperform knowledge-based authentication by a factor of 25, and deliver a better customer experience.
TRUSTID helps call centers cut costs, improve the customer experience, and combat phone fraud by identifying trusted callers before they ever hear "Hello."
Rather than relying on personal information—which may be readily available to criminals—TRUSTID uses the caller’s phone as an ownership-based authentication token. It can’t be spoofed or manipulated and is entirely invisible to customers. This automatic, highly accurate pre-caller authentication technology quickly separates callers who should move into an expedited Trusted Caller Flow™ focused on solving problems instead of interrogating your best customers. Some of the world’s largest enterprise call centers rely on TRUSTID to reduce contact center costs by 20%, outperform knowledge-based authentication by a factor of 25, and deliver a better customer experience.
TRUSTID is a Neustar company, acquired in January 2019.
Company Details
- Employees
- 2
- Founded
- -
- Address
- Portland, Portland,oregon,united States
- Phone
- 15032001414
- in****@****tid.com
- Industry
- Financial Services
- NAICS
-
Finance and InsuranceMonetary Authorities-Central Bank
- Website
- trustid.com
- Keywords
- Authentication, Banking, Caller ID, ANI, Spoofing, Social Engineering, Fraud, Identity, Contact Center, Call Center, Customer Experience, Phone Fraud, Ownership Authentication, Account Security.
- HQ
- Portland, Oregon
Trustid, Inc. Questions
Trustid, Inc.'s helpline number is 15032001414
Trustid, Inc.'s website is trustid.com
Trustid, Inc.'s LinkedIn profile is https://www.linkedin.com/company/trustid-inc.
Trustid, Inc. has
2 employees.
View email and phone details for 2
employees at Trustid, Inc..
Trustid, Inc.'s industry is
Financial Services
Trustid, Inc.'s top competitors are
Cmd (Acquired By Elastic),
Cyan (Acquired By Ciena),
Trustid Inc.,
Shufti,
Chinabio, Llc,
Articulate Labs,
V2verify,
Jeopardy!,
Algorithmia,
Gray + Miller Agency.
Trustid, Inc.'s support email address is info@trustid.com
Trustid, Inc.'s categories are Financial Services
Trustid, Inc.'s founding year is 2007
