TrustLogic® & NPSBuilder®

We help you build more trust with those who matter to you. All data shows that more trust means significantly higher performance with customers, their people, investors and the community. Some data says that trusted organisations outperform their peers by up to 400%. Other data shows that the most trusted in any category is also the most profitable. Our data, over the last 20 years, shows that every point of more trust translates into a doubling of the opportunities. The TrustLogic® is the scientifically correct and measurable understanding of trust. It empowers your teams to build more trust at every touchpoint in an intuitive and inspiring manner. We’ve helped clients in over 26 countries build more trust and reap the rewards. For example, in TeleSales, our work, including trust-optimised scripting changes, helped the team increase their conversions by 33%. Another client's NPS and trust increased by 10% within four months in line with sales increases and complaint reduction. To guide your teams, you can simply include the TrustLogic® Driver Module in any of your surveys. We also offer an inspiring video and live session course that’ll make building your trust everyone's favourite job.