Twentyseven Communications

Twentyseven Communications is a product and consulting firm focusing on Information Communications Technology (ICT). We help companies and entrepreneurs understand and use the latest telecommunication and internet technologies including Voice over IP (VoIP), CRM, social media, Computer Telephony Integration (CTI), Interactive Voice Response (IVR), and multi-media self-service applications to make communicating with customers better and more profittable. Twentyseven Communications specializes in: • Professional and keynote speakers on Information Communication Technology (ICT) topics specializing in customer service contact centers and social media. • Strategic counsel to corporations on the latest communication technologies with a specialization on Genesys Telecommunications software suite and social media marketing & reputation monitoring. • Public & private Workshops and Computer-based training (CBT) on communication technology.