UNFYD.COMPASS suite, an integrated digital/social transformation platform, leverage the listening/interaction capabilities in a single-platform, to enable seamless CX journey orchestration across the various touch-points. Our platform framework, enables an integrated CLM (customer lifecycle journey-mapping) across the various engagement touch-points of a customer journey, providing an analytical based approach towards the engagement & product offering by any enterprise.
We help turn customer service into customer loyalty — by making it easy for customers to get help through social, mobile channels. Today’s consumers no longer require just resolution, but also meaningful conversations, on the most demanding digital channels, real-time.
UNFYD® applies the disciplines of contact centre efficiency with the unique dynamics of social customer engagement. We continuously innovate to help our clients turn unstructured, chaotic signals into organized, meaningful channels.
UNFYD.COMPASS ready-2-deploy vertical toolkits (Insurance, AMC, Banks/NBFC…) enables enterprises to fast-forward their digital transformation journey at a rapid-pace, with pre-built configurators to enterprise-integration.
Company Details
- Employees
- 30
- Founded
- 2013
- Address
- Road 22, Wagle Estate, Next To Passport Office, B-715/716 Lodha Supremus Ii,india
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- smartnapp.com
- Keywords
- Customer Experience Management, Enterprise Mobility, Digital Communication Platforms, Digital/Mobility Marketing, Service Management, Enterprise Program/Project Management, Social CRM / Contact Centre Suite, Mobility FoS, Artificial Intelligence, Robotics, RoboAssist, Business Analytics, Field Service Automation, Consumer Technologies, Digital Transformation, Cognitive Automation.
- HQ
- Thane, Maharashtra
Unfyd.compass : Ccaas | Crm | Genai Questions
Unfyd.Compass : Ccaas | Crm | Genai's website is smartnapp.com
Unfyd.Compass : Ccaas | Crm | Genai's LinkedIn profile is https://in.linkedin.com/company/unfyd
Unfyd.Compass : Ccaas | Crm | Genai has
30 employees.
View email and phone details for 30
employees at Unfyd.Compass : Ccaas | Crm | Genai.
Unfyd.Compass : Ccaas | Crm | Genai's industry is
IT Services and IT Consulting
Unfyd.Compass : Ccaas | Crm | Genai's top competitors are
Unfyddemo,
Csinfocomm,
Eskindoctor,
Cyrus Ccaas Consulting,
Smartconnect Technologies,
Ivy Mobility,
Genesys,
Ccaas Consulting,
Ccaas,
Telspiel.
Unfyd.Compass : Ccaas | Crm | Genai's categories are IT Services and IT Consulting
Unfyd.Compass : Ccaas | Crm | Genai's founding year is 2013
