Union Analytics

Union Analytics provides mission-critical intelligence for restaurant management and investors. We have an effective survey methodology to help restaurants better understand customer behavior and preference, in order to drive increased customer visits and spend per visit. We focus on four main areas: Customer Experience Customer experience has emerged as the single most important aspect in achieving sustainable success. Utilize the latest tools to measure, manage, and improve customer experience over time. Customer Lifecycle Implement processes to optimize lifetime value and manage the iterative phases of customer acquisition, retention, frequency, lapsed customer win-back, and churn. Competitive Intelligence Know what's really happening in the marketplace. Implement early signal analysis to identify risks and opportunities that yield a competitive edge. Manage market share, wallet share, day-part share over time. Location & Network Dynamics Understand the dynamic geographic interplay between your network, the competitive network, and customer populations. Identify patterns within trade areas, or zoom out for regional and national perspectives. Union Analytics has the most detailed and thorough restaurant customer value data over a large geographic area. Get equipped with the best intelligence in order to learn key insights and drive revenue growth.