Universumas

Serfy is an Issue Ticketing and Field Service management software developed by Universumas. Serfy platform mostly used by Maintenance Service Providers and their Clients to increase communication efficiency and speed. Maintenance Service Providers manage their field teams, create tasks, data entry templates, track workload and staff performance. Moreover service providers invite their Clients to report issues and track statuses. This helps better manage client expectations and increase competitiveness. Serfy clients exclude 4 main advantages of the software. It helps them to: 1. grow and manage more field workers easily; 2. see what is happening now with any building or team; 3. standardize and digitize data entry processes, for faster more effective communication. 4. manage clients expectations for bigger satisfaction. Most importantly Simplify is often used as an extention to currently used ERP/CRM software. Request for a free demo.