VAC SOFTTECH

VAC IPPBX provides missed call facility along with Voice Mail to Email solution, wherein caller can reach you with his voice message. Interactive Voice Response Systems (IVR) uses pre-recorded voice prompts and menus to present information and options to callers. VAC CRM software consolidates customer information and documents into a single CRM database so that business users can more easily access and manage it. Automating various work flow processes, such as tasks, calendars and alerts, allows managers the ability to track performance and productivity based on information logged within the system. VAC Softtech Call Center Solutions are aimed at reducing operational costs and workforce productivity in your business. Coming in all shapes and sizes, the call centre solutions work differently as per the client requirements. Be it a small department of an independent organization, a large firm which requires enterprise level solutions or something that lies in between, our contact center solution delivers excellent customer experience and maximize efficiency in order to build and maintain long term relationships. We always focus on empowering the customers, ensuring the productivity of call center officials, managing the client expectations efficiently & streamlining operations for easy handling.