VAS Outsourcing

VAS Outsourcing is a call center based in General Santos City, Philippines. With 24 years of experience under our belts. The company was primarily built to provide Virtual Assistant services to Real Estate agents. But has now expanded to providing services to different verticals such as Ecommerce, Roofing, Digital Signage, IT services and much more. We are dedicated to helping our Clients with Virtual Assistant Services. These are the responsibilities that you usually do yourself which can take up ideally 85% of your time. Our center is a 24/7 multi-channel contact center that is equipped with well-trained professionals and the latest call center technology. All customer service touch-points requested by your business are covered, including: inbound and outbound voice calls, live chat, email management, mobile SMS / text and IVR (self-service). The call center technology that we employ incorporates features such as Automatic Call Distributor, Dialer, Voice Logger, IVR, Reporting Engine and more, to ensure that all incoming customer calls are serviced immediately and all outbound calls are executed with a focus on optimizing efficiency.