VIAG Consulting

• Business analysis, business process engineering, project management • Skilled at managing and tracking multiple projects in dynamic, fast-paced environments • Expert competencies in risk, scope and engineering change order management • Extensive experience working with Waterfall and Agile (Scrum, Kanban, Kanplan) • JIRA & Confluence Site Administrator with extensive experience managing Agile boards • Skilled in applying SWOT, MOSCOW, CATWOE and Rummler-Brache methodologies • Skilled at eliciting and authoring business requirements aligned to strategic goals • Hands-on experience with a wide range of search and analytics applications: Google Analytics, Google Search Console, Bing Webmaster & SEO Analyzer, Adobe Analytics • Hands-on experience with A/B testing, UAT, and customer usability tests • Solid understanding of UCD, personas, wireframes, mockups and prototypes • Able to build predictive models based on A/B tests, heat maps, analytics and stats • Able to model business processes using BPMN, UML, Mockups and Wireframes • Proficient with a wide variety of team collaboration BPM software, e.g., LucidChart, Gliffy, etc. • Methodical application of UCD /HCI/UX/UI principles towards website development • Proficient at utilizing traceability matrices to confirm business requirements • Conducted and moderated over one hundred Delphi, Affinity, and JAD sessions • Strong project estimator using top-down, bottom-up, parametric, Delphi and Agile methods • Expert project planner and scheduler using WBS, CPM and EVM methods