VIRTUATell is a pioneer in the capture of the Voice Of The Customer (our trademark) by using our CX consultants together with automated telephone, online and SMS surveys and a leader in the use of individual customer feedback to drive increased profit, turnover and customer retention. We were also an early promoter of the measurement of Net Promoter and Customer Effort.
VIRTUATell goes beyond the simple customer survey and deliver actions, accountability and measurable results…in real-time.
VIRTUATell are experts at capturing, managing & processing customer knowledge to increase customer performance levels, that dramatically improve key contact centre and web business KPI’s & objectives.
Company Details
- Employees
- 3
- Founded
- -
- Address
- 59 St Martins' Lane, London,wc2n 4js,united Kingdom
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- http://www.virtuatell.com
- Keywords
- customer experience measurement, customer retention, customer feedback capture, customer surveys, automated surveys, automated telephone surveys, employee surveys, Customer Experience Analytics, CX Synaptum Portal.
- HQ
- London
Virtuatell Ltd Questions
Virtuatell Ltd's website is http://www.virtuatell.com
Virtuatell Ltd's LinkedIn profile is https://www.linkedin.com/company/virtuatell-ltd
Virtuatell Ltd has
3 employees.
View email and phone details for 3
employees at Virtuatell Ltd.
Virtuatell Ltd's industry is
IT Services and IT Consulting
Virtuatell Ltd's top competitors are
Inspiringminds Net Uk Ltd,
The Leap Nation,
Innso Group Ltd,
Kinetic Cx,
Usmaart,
Customerserv®,
Onesourcecx,
The Burns Brothers,
Celltek,
Naturabuy.
Virtuatell Ltd's categories are IT Services and IT Consulting
Virtuatell Ltd's founding year is 2000
