Vocal Laboratories Inc. (Vocalabs) specializes in building effective customer feedback programs designed to measurably improve the customer experience. We use a combination of immediate live interviews, automated customer surveys, and panel research to collect customer feedback tailored to each client's business goals. Our reporting tools serve the entire client organization, from executives to front-line customer service, and our unique expertise ensures ongoing improvement. Our customers include Fortune 1000 companies, telecommunications carriers, industry consultants and equipment vendors.
Why Vocalabs?
- Interview Your Customers Within Five Minutes
- Survey Your Customers by Phone or Email
- Send Real-Time Alerts to Improve Customer Experience
- Provide Easy-to-Use Reporting Tools
- Track Service Recovery and Closed-Loop Processes
- Serve Our Clients With High-Touch Service From Start to Finish
Company Details
- Founded
- -
- Address
- 12800 Whitewater Dr, Minnetonka,minnesota,united States
- Industry
- Information Technology & Services
- Website
- vocalabs.com
- Keywords
- Customer Satisfaction Surveys, Usability Testing, Customer Service Quality Measurement, Voice of the Customer Reporting Processes, Customer Experience Survey Strategy and Design, Customer Experience Analysis and Consulting, Customer Experience.
- HQ
- Minnetonka, Minnesota
Vocalabs Questions
Vocalabs's website is vocalabs.com
Vocalabs's LinkedIn profile is https://www.linkedin.com/company/vocalabs
Vocalabs's industry is
Information Technology & Services
Vocalabs's top competitors are
Zene Ai,
Quacklabs Technologies,
Micro1,
Vocallabs Ai,
Tech Table Digital Solutions,
Techugo.
Vocalabs's categories are Information Technology & Services
Vocalabs's founding year is 2001
