Volt Delta International

Volt Delta International provides its range of products and services to customers around the globe, including some of the world’s most prominent telcos, mobile carriers, yellow page publishers and independent service providers as well as enterprise customers. Volt Delta International serves upwards of 100 customers in over 40 countries and is ISO 9001 certified. It is a subsidiary of Volt Delta Resources, which serves similar markets in North America. Our ultimate parent company is the US Fortune 1000 company, Volt Information Sciences. Our innovative solutions include: - Cloud-based Contact Centres: multi-media contact management deployed from the cloud to match costs to usage. - Flexible Routing: enable efficient media routing and support virtual contact centres across the organisation, home workers and outsourced centres. - Customer Self-Service: add choice and reduce call handling costs. - Customer Insight: gain real time insight and feedback with an automated speech based survey. - Speaker Verification: offer convenient service access for customers using a secure, yet easy to use, and integrated speaker verification solution. - Health: Offer modern and flexible Telecare and Telehealth services delivered from the cloud. - Directory Assistance: support DA and value added services across all channels, from voice to the web. - Emergency services: an integrated solution organisations supporting 112/999/911 services.