Guided by our ValueFirst approach, we help enterprise IT organizations deliver Next Generation IT Operations by focusing on technologies and processes that align with business objectives, address emerging IT challenges, and deliver expected value.
WhitlockIS provides operations related consulting, managed services, and support backed by our extensive experience. Areas of particular focus include:
๐๐ง ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐ โ Keeping the lights on is no longer enough. IT organizations and operations must continually innovate and aggressively evolve to keep pace with business needs and compete in a market where disruption is the new norm.
๐๐ง ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ โ Periodic configuration, license, and security audits are failing to protect businesses from outages, penalties, and damage to reputation. Operations must evolve to efficiently and effectively provide continuous assurances that the services it provides are compliant with industry, government, and corporate policies.
๐๐ง ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ โ While Service Management core processes are well established in most organizations, they more often than not fail to lead to increased customer satisfaction or service improvements. The IT service management functions need to move beyond logging and working tickets to exploiting operational insights that lead to real gains in service availability, quality, and user satisfaction.
๐๐ง ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ ๐๐๐๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป โ Automation was the genesis for IT yet today IT organizations continue to struggle under the burden of manual procedures and excessive human intervention across the entire spectrum of IT operations. Organizations must formalize an approach to identify, prioritize, and pursue the automation of these procedures using the breadth of supporting technologies available today.
Company Details
- Employees
- 33
- Founded
- -
- Address
- 4601 Creekstone Drive,
- Phone
- 919-941-1900
- in****@****kis.com
- Industry
- Information Technology & Services
- Website
- whitlockis.com
- Keywords
- ITSM, Machine learning, Next generation IT operations, Smart Analytics, Help Desk, SLA management, ESM, ITAM, SaaS, IT Operations Management, IT Operations Automation, IT Service Management, IT Operational Compliance, IT Service Improvement, Hybrid IT, ITOM.
- HQ
- Durham, NC
Whitlock Infrastructure Solutions Questions
Whitlock Infrastructure Solutions's helpline number is 919-941-1900
Whitlock Infrastructure Solutions's website is whitlockis.com
Whitlock Infrastructure Solutions's LinkedIn profile is https://www.linkedin.com/company/whitlock-infrastructure-solutions
Whitlock Infrastructure Solutions has
33 employees.
View email and phone details for 33
employees at Whitlock Infrastructure Solutions.
Whitlock Infrastructure Solutions's industry is
Information Technology & Services
Whitlock Infrastructure Solutions's top competitors are
Flycast Partners,
Zen,
Iccm,
Avi-Spl,
Performio Gmbh,
Swedbyte,
Faye,
Hectae Analytics And Software Solutions,
Whitlock,
Assuretek It Solutions.
Whitlock Infrastructure Solutions's support email address is info@whitlockis.com
Whitlock Infrastructure Solutions's categories are Information Technology & Services
Whitlock Infrastructure Solutions's founding year is 2003
