Yorn LLC

Yorn optimizes the way businesses listen to their customers for private, relevant, and usable feedback. Designed to influence outcomes and repair experiences, Yorn is a closed-loop customer experience/satisfaction platform specifically tuned to uncover actionable data from real-time customer experiences. Yorn uniquely engages audiences in varied settings and scenarios using ubiquitous mobile solutions, streaming real-time feedback privately to designated management for key customer lifecycle experiences across all venues and touch points. In addition to its real-time legacy applications in hospitality and retail, Yorn offers a HIPAA compliant feedback management platform for healthcare settings. Optimized for mobile, Yorn’s “Feedback as a Service” (FaaS™) enables patients and participants to provide feedback, in the moment, on any healthcare experience. Providers and payers can identify root causes of issues and make appropriate operational changes that improve patient experience and satisfaction. Yorn delivers clinical and economic benefit that can correlate to higher quality ratings on performance.