Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening. Our solution is designed for businesses of all sizes, particularly SMB teams seeking a cost-effective way to personalize routing, enhance customer experiences, and boost efficiency.
At Zailab, we believe in the art of listening. By understanding the unique needs of customers, call center agents, and business owners, our platform helps you set up, handle, and pay for conversations in a whole new way. With AI-driven insights, Zailab routes and prioritizes interactions from any channel, ensuring that your agents have more time to truly listen to and understand your customers.
Our quick and easy setup allows you to optimize as needed, empowering agents with all the information at their fingertips. Zailab’s consumption-based model means you only pay for the features you use, with no monthly licensing fees and no upfront costs.
Experience more rewarding conversations and elevate your customer service with Zailab. Try it today!
Company Details
- Employees
- 53
- Founded
- -
- Address
- Jan Smuts Drive, 3rd Floor,ireland
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- http://www.zailab.com
- Keywords
- Cloud Communications, Customer Experience, Call Center Software, Contact Center Platform, Computer Software, Technology, CCaaS.
- HQ
- Pinelands, Western Cape
Zailab Questions
Zailab's website is http://www.zailab.com
Zailab's LinkedIn profile is https://za.linkedin.com/company/zailabinc
Zailab has
53 employees.
View email and phone details for 53
employees at Zailab.
Zailab's industry is
Software Development
Zailab's top competitors are
Capitec,
Zailab Belgium,
Old Mutual South Africa,
Zai Lab,
Appenate,
Ownic,
Allan Gray,
Kandua,
Clearscore,
Vodacom.
Zailab's categories are Software Development
Zailab's founding year is 2014
