Zen Projects

We work with our client-partners to help them develop the biggest (and in most businesses, the only) competitive advantage there is: Operational and Organizational Routines. Well-defined and executed routines lead to lower costs, higher productivity, better decision-making and, above all, the achievement of a business organization’s strategic objectives. And, these routines are impossible for a competitor to replicate. Zen Projects help build a ‘steel frame’ of processes, information systems, dashboards and monitoring tools for business leaders to ensure that their objectives are fully realized. This steel frame leads to the creation of a stable, high-performance operational culture. The benefits that we bring to our client-partners are: • Cost and productivity gains through better processes • Freeing-up of management time from day to day operations for higher level tasks • Alignment of managerial tasks and performance metrics with strategic goals and business objectives • Breaking down of functional silos • Ultimately, a stable and high-performing organization The Zen Projects Methodology and Toolkit • Detailed process mapping and analysis using Lean tools to identify operational gaps and inefficiencies • Linking of process steps to material, personnel and information flows • Process reengineering and building of SOPs to eliminate inefficiencies and gaps • Build dashboards (derived from the ‘Balanced Scorecard’) for guiding and monitoring operations at each managerial level, as also for performance appraisal • Training, on-ground assistance and knowledge transfer for execution of SOPs and use of dashboards to achieve sustained high performance