ZServiceDesk

Focusing on digital transformation & innovations, we at “ZServiceDesk” helps organizations to automate workflows in the IT Operations domains and helps in achieving efficiency, increase business uptime, Improve security posture, higher visibility into IT Operations, reduction in cost, etc. To meet the complex business requirements of any size of the enterprise, Our products are being developed to deliver high performance, scalability, customization, and integration requirements. ITSM & ITAM products are based on the ITIL Framework and deliver the most comprehensive workflows to manage the Internal or External Support related functions. Key modules are as mentioned below. Incident, Service Request & Task Management Problem & Change Management SLA & CSAT IT & Non-IT Asset Lifecycle Management System Information Auto-Discovery Preventive Maintenance Consumable Management Software License Management Many other modules IT-GRC is a recently launched product to help organizations to ensure effective governance, risk management structure in place to implement zero-tolerance and increase the security posture of the organization. Key modules are as mentioned below. Integrated Risk Management Controls Management Policy Management Audits & Compliances Management Vendor Risk Assessment Tasks Management