Zylinc

Zylinc develops Contact Management solutions enabling enterprises to deliver superior customer services while increasing employee productivity. Our portfolio of software products comprises an advanced attendant console solution and a suite of desktop and phone applications – we satisfy the communication needs of the entire enterprise, internally as well as externally. Our solutions help employees easily access and share enterprise information and resources. This way, employees are enabled to deliver a more personalized and efficient customer service. Our software integrates existing communications platforms, including telephony, calendar, e-mail, call routing and switching, etc. We offer technical support and maintenance as well as installation and training in the use of our software solutions. Our solutions are platform independent, supporting Microsoft, Cisco, Broadsoft, Avaya and other major IT- and Telecom vendors. We have installed around 700,000 business solution licenses in Europe and Asia and 1.5 million integration licenses. Zylinc is a Microsoft certified gold partner, certified for SfB for both Attendant Console and Contact Center, ISV partner, Cisco certified CTDP partner and IBM Advanced Business Partner. Read more on www.zylinc.com.