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Since 1992, ddCom Systems has been operating in the Brazilian market, delivering cutting-edge technology solutions and professional services such as implementation, development, support, training, and consulting.
The company provides and integrates world-class technological solutions based on innovative resources that ensure security, quality, and productivity across a wide range of industries. ddCom serves organizations of all sizes—small, medium, and large—within the fields of information and communication technology, process control and security, and customer and consumer engagement.
ddCom Systems’ commercial model is flexible and aligned with the concept of Technology-as-a-Service, allowing it to fully adapt to the needs and pace of modern businesses. It offers customized contractual models for all solutions in its portfolio, designed to meet the specific demands of each client. The company follows project management best practices and invests heavily in the qualification and ongoing training of its professionals. The ddCom Systems team regularly undergoes international training to maintain its market-leading position as a solution provider and integrator, ensuring every implementation is handled by highly qualified experts.
A specialist in Speech & Text Analytics, Humanized Quality Monitoring, and Digital CX, ddCom Systems applies proprietary methodologies and merges the best of global technology with specialized professional services. The result: unique and truly valuable insights for your business.
ddCom has revolutionized the Quality Monitoring market with a new approach to understanding the voice and behavior of consumers—offering more accurate and comprehensive diagnostics that drive faster, data-backed corporate decisions, enhance customer satisfaction, boost brand engagement, and improve business outcomes
Company Details
- Employees
- 100
- Founded
- -
- Address
- Avenida Copacabana 238, 7° Andar,brazil
- Industry
- It Services And It Consulting
- Website
- ddcom.com.br
- Keywords
- Gravação Profissional de Voz e Tela, Workforce Management - Gestão da Força de Trabalho, Análise de Processos e Desktop, QM - Monitoria da Qualidade no Atendimento, Omnicannel Contact Center, Speech Analytics, CX, Behavioral and Emotional Analytics, AQM - Autometed Quality Management, BOT, Assistente Virtual Inteligente, AVI, Gravação de Celular, Financial Compliance, Cloud Contact Center, Experiência do Cliente, Monitoria de Qualidade.
- HQ
- São Paulo, São Paulo
Ddcom Systems Ltda Questions
ddCom Systems Ltda's website is ddcom.com.br
ddCom Systems Ltda's LinkedIn profile is https://br.linkedin.com/company/ddcomsystems
ddCom Systems Ltda has
100 employees.
View email and phone details for 100
employees at ddCom Systems Ltda.
ddCom Systems Ltda's industry is
IT Services and IT Consulting
ddCom Systems Ltda's top competitors are
Snd Distribuição,
Telesul,
2cx,
Evollo,
Cielo,
Itaú Unibanco,
Voll Solutions,
Banco Bradesco,
Mercado Livre Brasil,
Next Trading Brasil.
ddCom Systems Ltda's categories are IT Services and IT Consulting
ddCom Systems Ltda's founding year is 1992
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Top ddCom Systems Ltda Employees
-
Marcio Rogério de Sousa
Engenheiro De Pré Vendas
São Paulo, São Paulo, Brazil, Brazil1hotmail.com -
Claudio Rodrigues
Engineering Manager | Cto | Liderança…
São Paulo, São Paulo, Brazil, Brazil2senac.br, ddcom.com.br -
Juarez Soares
Business Development - Vendas…
São Paulo, São Paulo, Brazil, Brazil1msn.com -
Maria Claudia Silveira
Cx Consulting| Business Analyst…
Brazil, Brazil1gmail.com
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