ddCom Systems Ltda

Since 1992, ddCom Systems has been operating in the Brazilian market, delivering cutting-edge technology solutions and professional services such as implementation, development, support, training, and consulting. The company provides and integrates world-class technological solutions based on innovative resources that ensure security, quality, and productivity across a wide range of industries. ddCom serves organizations of all sizes—small, medium, and large—within the fields of information and communication technology, process control and security, and customer and consumer engagement. ddCom Systems’ commercial model is flexible and aligned with the concept of Technology-as-a-Service, allowing it to fully adapt to the needs and pace of modern businesses. It offers customized contractual models for all solutions in its portfolio, designed to meet the specific demands of each client. The company follows project management best practices and invests heavily in the qualification and ongoing training of its professionals. The ddCom Systems team regularly undergoes international training to maintain its market-leading position as a solution provider and integrator, ensuring every implementation is handled by highly qualified experts. A specialist in Speech & Text Analytics, Humanized Quality Monitoring, and Digital CX, ddCom Systems applies proprietary methodologies and merges the best of global technology with specialized professional services. The result: unique and truly valuable insights for your business. ddCom has revolutionized the Quality Monitoring market with a new approach to understanding the voice and behavior of consumers—offering more accurate and comprehensive diagnostics that drive faster, data-backed corporate decisions, enhance customer satisfaction, boost brand engagement, and improve business outcomes