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Flower Communications is a contact centre consultancy specialising in unified communication deployments, with broad international experience in both voice and video and experience working for ISPs, Cisco Gold Partners, and resellers.
Our primary area of focus is physical implementation, platform design and deployment, and operational assistance.
We serve small to medium businesses seeking outsourced help to perform an upgrade or system review by providing all the services and expertise of a Managed Services Prover without the commitment of a fixed-term support contract!
Business Services:
• Technical Leadership
• Project Management
• Process Development
• Technical Documentation Development
Technical Specialties:
• Cisco HCS with VOSS Management
• Cisco Unified Call Manager (CUCM) 4.1 – 12.5
• Cisco Unity, Unity Connection 12.5
• Unity Express
• Unified Contact Centre Enterprise (UCCE)
• IPCC Contact Centre Express (UCCX) 7.0-12.5
• VMware and Virtualisation
• ISDN BRI / PRI, FXS, FXO and VG224/VG248 interfaces
• MGCP, H323, SIP, SCCP
Verticals Served: Aeronautical, Space Exploration, Accountancy, National Infrastructure, Defense Industry, Managed Service Providers
Project Locations: UK, France, Belgium, Sweden, Cyprus, Hungary, Australia, New Zealand
Company Details
- Founded
- -
- Address
- Melbourne, Victoria, Au
- Industry
- Telecommunications
- Website
- flowercommunications.com
- Keywords
- Cisco LAN/WAN support, UCCE, UCCX, Unified Communications, Voice over IP (VoIP), Technical Documentation, Cisco Call Manager, Migration Projects, SD-WAN, Contact Center Design, Technology Change Management, Process Design, Meraki Virtual Private Network (VPN), Process Flow Documentation, Project Management, Contact Center Operations, Team Development, Requirements Analysis, Cloud Computing, Virtualization.
- HQ
- Melbourne, Victoria
Flower Communications Pty Ltd Questions
Flower Communications Pty Ltd's website is flowercommunications.com
Flower Communications Pty Ltd's LinkedIn profile is https://au.linkedin.com/company/flower-communications-ltd
Flower Communications Pty Ltd's industry is
Telecommunications
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Flower Communications Pty Ltd's categories are Telecommunications
Flower Communications Pty Ltd's founding year is 2010
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