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The power of Prolemec's Commercial Attitude® & Sales Process Control® training programmes – at a glance: Increase individual scoring power - improve interpersonal skills by developing genuine interest in the customer and eliminating play-acting - establish personal responsibility rather than dependence on company, product or customer - break out of the existing network of friendly customers by growing interpersonal skills within the framework of one’s own personality - increase personal influence on the selling process - make the transition from product-based to customer-based selling - improve sales process control (both external and internal) Structural and lasting mentality change - tackle excuses by a positive confrontation with personal prejudice - develop a common approach based on genuine interest in the customer - enhance job satisfaction & confidence in one’s own ability Results-oriented - customised to company requirements - applicable from day 1: immediate return on investment - real “live” customer cases - measuring points to monitor individual progress - experienced trainers with a vast international sales, marketing and general management background