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We are a boutique Research & Service Design agency based in Madrid with a clear orientation to conversion. We research, conceptualise, design and optimise solutions to improve our clients' digital (and offline) business performance. SInce 2014, ScrollUp contributes to strategic knowledge acquisition, co-creation, and customized service design through research, offering unique solutions for each project. With highly qualified and senior profiles, we have carried out over 180 successful projects in various sectors and channels, including leading financial entities in the country, hotel chains, insurance, healthcare, telecom, different public organizations, ecommerce, and startups, amongst others…
Consultora de Experiencia de usuario especializada en servicios globales de investigación y diseño de interacción. Generamos conocimiento aplicando técnicas específicas e innovadoras en función de las necesidades de cada proyecto, que ayuden a comprender la evolución de la relación entre el consumidor y el mercado. Utilizamos los resultados para ayudar a nuestros clientes a crear comunicaciones, diseñar productos y servicios, aportar innovación en los procesos de desarrollo y mejorar la toma decisiones estratégicas.
Analizamos el contexto de los productos y servicios y su conexión con las personas; exploramos lo que dicen y observamos lo que hacen en diferentes momentos y contextos de uso; creamos espacios adecuados para la participación y generación de ideas; analizamos la competencia y trabajamos junto con el cliente para ofrecer soluciones que nos acerquen a los consumidores.
Complementamos este conocimiento aplicando metodologías heurísticas para la evaluación de dimensiones relacionadas con la experiencia de usuario en entornos digitales.
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- Research
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- scrollup.es
Scrollup. Ux Research And Innovation Strategy Questions
ScrollUp. UX Research and Innovation Strategy's website is scrollup.es
ScrollUp. UX Research and Innovation Strategy's LinkedIn profile is https://www.linkedin.com/company/scrollup
ScrollUp. UX Research and Innovation Strategy has
2 employees.
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ScrollUp. UX Research and Innovation Strategy's industry is
Research
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Isimo Agencia,
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ScrollUp. UX Research and Innovation Strategy's categories are Research
ScrollUp. UX Research and Innovation Strategy's founding year is 2014
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Top ScrollUp. UX Research and Innovation Strategy Employees
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Lucía Palacios Fernández
Ux Research & Service Design Lead…
Madrid, Community Of Madrid, Spain, Spain1hotmail.com
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