SuccessKPI

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SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk. SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. Learn more at www.successkpi.com.

Company Details

Employees
158
Founded
-
Address
Loudoun County Pkwy Chantilly, Va 20152, Chantilly,va 20105,united States
Phone
866 676-0445
Email
sa****@****kpi.com
Industry
It Services And It Consulting
Website
successkpis.cloud
Keywords
Contact Center Analytics, Contact Center Intelligence, Contact Center Quality Assurance, Call Center Quality Assurance, Speech Analytics, Agent Performance & Coaching, Agent Assist, FedRAMP Contact Center Solution, Customer Experience Journey, Speech & Text Analytics, Contact Center Automation, Contact Center AI, Voice of the Customer, Single Source of Truth, Contact Center Cloud Migration, SaaS, Artificial Intelligence, Business Intelligence for Contact Center, Sentiment Analytics.
HQ
Chantilly, VA
Competitors
Kore.ai, Zoom, AVANT Communications, Five9, Interactions LLC, Candiid, Nextiva, Sprinklr, Talkdesk, Genesys.
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