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Whether you work in a corporation, a government, an SME or a start-up, these books and schools contains everything you need to improve – or revolutionize – the products and services you offer.
Learn how to facilitate workshops and run projects, embed service design thinking in your organization, use journey maps as a strategic management tool, and change the way your teams work as they adopt a more hands-on and human-centered approach – building success for your organization.
Authors: Marc Stickdorn, Adam StJohn Lawrence, Markus Hormeß, Jakob Schneider
Faculty: Marc Stickdorn, Adam StJohn Lawrence, Markus Hormeß
Faculty companies: Smaply and WorkPlayExperience
https://www.smaply.com
http://www.workplayexerience.com
Company Details
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- Ideactio X School Of Metaskills
- Industry
- Education
- Keywords
- service design, design thinking, customer experience, journey management, customer journey, prototyping, design research, facilitation, service design thinking, servicedesign, design thinking, customer experience, cx, ux, user experience, employee experience, ex, had, human centered design.
This Is Service Design Doing Questions
This is Service Design Doing's website is https://www.thisisservicedesigndoing.com/
This is Service Design Doing's LinkedIn profile is https://www.linkedin.com/company/this-is-service-design-doing
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This is Service Design Doing's categories are Education
This is Service Design Doing's founding year is 2013
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