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Transform Support into Your Revenue Engine 🚀
At Velora CX, we help SaaS companies turn customer support into a powerful growth driver. Instead of treating CX as a cost centre, we optimize your operations to increase retention, efficiency, and revenue.
Why CX Matters:
📉 57% of customers leave after one bad experience.
💰 Acquiring new customers costs 5-25X more than keeping existing ones.
🚀 Investing in CX leads to faster growth and stronger customer loyalty.
How We Drive CX Impact:
✔️ 50% Faster Response Times – Optimized workflows and automation.
✔️ 98% CSAT While Scaling – Maintaining excellence during growth.
✔️ 90% SLA Across Channels – Efficient operations that deliver results.
✔️ $150M Industry Rollup – CX strategy contributed to a successful acquisition.
Our Services:
🔍 Quick-Wins CX Assessment – Find high-impact improvements in just 2 weeks.
📈 CX Transformation – End-to-end support optimization with AI automation.
🎯 Strategic CX Advisory – Ongoing executive-level guidance for continuous improvement.
👥 Fractional CX Leadership – Embedded leadership for high-growth SaaS companies.
🎓 Team Development & Training – Build a world-class CX team with AI-powered tools.
Meet the Founder:
I’m Laura Sinclair Faunt, a CX strategist and SaaS growth leader with 12+ years of experience. I’ve built high-impact customer experience operations that drive retention, efficiency, and revenue growth. At Checkfront, I led CX strategy and helped drive the company’s $150M acquisition, proving that CX isn't just support—it’s a competitive advantage.
Let’s turn customer experience into your biggest revenue engine.
📅 Book a Strategy Session Today
🔗 www.veloracx.com
📧 laura@veloracx.com
📍 Follow us for CX insights & strategies!
Company Details
- Employees
- 2
- Founded
- -
- Industry
- Business Consulting And Services
- Website
- http://www.veloracx.com
Velora Cx Questions
Velora CX's website is http://www.veloracx.com
Velora CX's LinkedIn profile is https://www.linkedin.com/company/velora-cx
Velora CX has
2 employees.
View email and phone details for 2
employees at Velora CX.
Velora CX's industry is
Business Consulting and Services
Velora CX's top competitors are
Flux Network,
E2e Business Solutions,
Tanto Consulting,
The Old Girls Club,
Efthalia Foods,
Society Of Working Moms,
Skillgrader,
Checkfront,
Livwell Studio,
Certn.
Velora CX's categories are Business Consulting and Services
Velora CX's founding year is 2024
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Top Velora CX Employees
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Leslie Collin, CPHR
Svp, People & Culture At Zipline…
Vancouver, British Columbia, Canada, Canada
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