Shubham Agarwal Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Implemented DAP For 40+ clients located across different geographies.• Understand clients' applications and serve as the technical point of contact for all client's technical queries.• Implementing, molding Whatfix Algorithm in such a way that it works best with the application.• Perform application analysis, role segmentation, and user identification, and deploy Whatfix as an overlay over the client's application for various browsers and devices including mobile application.•… Show more • Implemented DAP For 40+ clients located across different geographies.• Understand clients' applications and serve as the technical point of contact for all client's technical queries.• Implementing, molding Whatfix Algorithm in such a way that it works best with the application.• Perform application analysis, role segmentation, and user identification, and deploy Whatfix as an overlay over the client's application for various browsers and devices including mobile application.• Collaborate with internal teams, such as Engineering/Product, • Adopt and test new features, gaining comprehensive knowledge of Whatfix as a product.• Develop strategies and innovations based on value realization to ensure customer success.• Utilize SaaS product analytics and user engagement techniques for better insights.• Handle DOM manipulation and troubleshoot technical issues effectively. Show less

Bengaluru, Karnataka, India

-> Implemented DAP For 5+ clients located across different geographies.-> Working on implementing Custom Integrations, Role Segmentation, User Identification, Knowledge Base Integrations and other advanced configurations for the clients.

Bangalore Urban, Karnataka, India

generated files to execute and perform automation testing.

Bengaluru, Karnataka, India

o Developed an R&D data management and analytics solution for an agricultural machinery industry.o utilizing ETL (Extract, Transform, Load) methodology and visualizing data through the Forewarm Application.o Utilized Postgres Database to efficiently extract and transform data, while automating the extraction and transformation process using Shell Scripting language.