Alex Bowen Email & Phone Number

North Vancouver, British Columbia, Canada

Domestic Shipping Management to Dealers and to ConsumersInventory Management; On-Site, and 3rd Party WarehouseBuilding Maintenance, cleaning, repairCity of North Vancouver Adopt-A-Block PartnerWarranty Department Assistance; Inventory management, dealer communication, processing warranty sales orders and returnsMicrosoft Dynamics SoftwareOnline Chat Customer Service: Providing service and information directly to customers through email and chatEvent Planning Assistance: Crankworx 2022, North West Tune Up Fest 2022Event Photography: Crankworx 2022, 2023, North West Tune Up Fest 2022, 2023

Courtenay, British Columbia, Canada

· Building and maintaining strong client relationships, with new and returning clients, with one of the world’s most reliable and recognizable brands· Assisting clients with expert product knowledge to ensure they purchase the right vehicle for their life, lifestyle, and budget goals· Safe handling of sensitive client information including in accordance with the Canadian Privacy Act· Creating marketing materials, to grow my personal brand as well as the store’s brand· Maintaining a detailed client log, creating sales and service appointments, and ensuring that sold clients continue to be provided with assistance and support after their purchase· Holding a valid VSA license and adhering to strict moral VSA policies

Courtenay, British Columbia, Canada

· Member of the Management Team, working together to ensure that the store runs smoothly every day· Opening and closing the store, running morning and afternoon huddles, making sure the staff know current promotions, and are up to date with daily tasks and expectations· Multi-sports equipment tuning and repair, ensuring safe shop practices, that customers are safe with their equipment and they leave with the knowledge to properly use and care for their equipment· Using multi-sport expertise to provide product recommendations, ensuring proper fitment, and recommending additional supporting products to enhance the customers sporting experience · Handling and storage of sensitive customer information, including packing slips and work orders· Shipping, receiving, and creating custom orders, store shipments, and online orders