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Aline Nascimento is listed as Customer Support Associate at Wise, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Aline Nascimento.
Aline Nascimento previously worked as Administrative Assistant at Leo Fibras and Administrative Office Specialist at Dejair Ferreira Mendonça Calhas Ltda. Aline Nascimento holds Degree Of Bachelor, Public Administration from Universidade Estadual Paulista Júlio De Mesquita Filho.
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My mind is always looking for a better way to improve what I see. The last two years I was working and studying in Ireland, London and Italy to improve my language skills and learn as much as possible about a different culture, country and way of working and solving problems.Given my 8 years of experience, I consider myself quite adaptable, having started my career as a Receptionist and becoming a customer support specialist, where it initially gave me skills to continue growing, going through Administrative and Financial Analyst at a supermarket, where my professional and personal values were developed, having a flexible and analytical eye on how to deliver the best and solve problems of customers, suppliers and the employees, and adding value to teamwork. After, deciding to try the position of Digital Marketing Assistant for small businesses and Administrative Assistant from a contractor.All my academic and professional accomplishments have significantly improved my research abilities and critical and strategic thinking, skills that go from problem solving and detail oriented until the prioritization of multiple activities, not to forget my communication skills - customer service, focused on B2C satisfaction, always prioritizing the synergy of transparency, quality and communication.✅ Career highlights:• I received positive feedback from customers and suppliers• Helped improve store inventory performance by more than 15% in 03 months• Reduced communication gaps within the company and customers (suppliers) by 90%
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São Paulo, São Paulo, Brazil
Ensuring a seamless customer experience across product knowledge, compliance, and technical support realms. Collaborating with cross-functional teams to implement improvements and innovations that elevate our service delivery standards.
Araraquara, São Paulo, Brazil
Company in the construction and heavy machinery sector. Responsible for assisting the administrative process with customers and pre-sales marketing.•Customer support before, during and after the sales process.•Responsible for organizing financial documents.•Responsible for creating and publish the product catalog to potential customers.
Araraquara, São Paulo, Brazil
Company providing gutter and metal for construction services. Responsible for coordinating specific documentation of employees and accounts payable from the sector providing services to the construction company, attached to a new proprietary system.•Support to managers for the compilation of important monthly documents for the closing of works and works in development.•Ensure on-time deliveries, following the management team's alternative solutions.•Ensure the organization and archiving of taxes that have already been paid in the internal system and employee documents.
Araraquara, São Paulo, Brazil
Local brazilian company in the retail business. Responsible for supporting the accounting office and tax team, managing the accounts payable and receivable from suppliers and employees on time, serving customers support and hiring new employees, in addition to managing the technical and operational analysis of the supermarket's functions.•Launch and daily control of invoices and respective slips, on average 30 per day.•Responsible in terms of resolving any complex issues with invoices, payments and processes, investigating and resolving deficiencies with suppliers or internal parties.•Responsible for monitoring payment transactions to suppliers and executing all payments, including urgent payments with guarantee.• Preparation of bank file uploads, bank account clearing.• Support to the accounting office in related legal and tax consultations, such as ICMS analysis (ICMS, PIS, COFINS, SIMPLES, IR, INSS, CSLL).• Emails and phone calls to all MS Outlook interested parties.• Resolve any issues and escalations related to accounts payable and financial processes.• Company communication up to governmental level.Achievements:•Developed and established global strategy to manage store stock – ensured higherthroughput of goods, and better tracebility of products.•Improvement of internal communication – faster invoicing with less resourcesneeded.
Araraquara, São Paulo, Brazil
One of the largest national banks and finance sector. Responsible for customer service, basic administrative support for managers and employees.•Customer support for variety of finance and banking tasks (building relationships through problem understanding, problem solving and quick solution).•Responsible for business partners – especially problem solving.•Management support.
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Aline Nascimento works for Wise.
Aline Nascimento is listed as Customer Support Associate at Wise.
Aline Nascimento is based in São Paulo, Brazil while working with Wise.
Aline Nascimento has worked for Wise, Leo Fibras, Dejair Ferreira Mendonça Calhas Ltda, Maria De Fátima Dal Ri E Cia Ltda, and Caixa Econômica Federal.
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Aline Nascimento holds Degree Of Bachelor, Public Administration from Universidade Estadual Paulista Júlio De Mesquita Filho.
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