Ashley Kim Email & Phone Number

Coordinate quality and production of linguistic SFT data for trainers and quality analysts, including projects generating creative writing data, red-teaming data for responsible AI, and multilingual data in distinct logical categories. Manage 5 direct reports, handling quality assurance progress, task delegation, and escalations. Review linguistic data to ensure prompt and response accuracy.Create and edit style guides for client requests.Set up technical workflows, adding team members and assigning tasks via platform management tools.Analyze business metrics to support trend identification and informed operations decision-making.Collaborate with the engineering team to implement an AI detection workflow.

Lead efforts to ensure that 10% of volume by certified agents and 100% of volume by onboarding agents undergo quality control process for evaluating natural language model output as team scaled from 30 to 200 members.Head efforts to increase external quality from 82% to almost 90% to increase client satisfaction.Construct reports to evaluate different campaigns improving specific aspects of a natural language model. Facilitate team training sessions for accurate data evaluation and annotation.Collaborate with external stakeholders and internal management to develop stricter standards for quality.Delegate responsibilities within quality control team.Guide individual members with clarification regarding specific use cases.

Analyze YouTube Analytics data from Whole Brain Health, Inc. in a hands-on client project that extracted the number of subscribers gained, views, and likes from client YouTube videos.Create data visualizations for client presentations.Learn skills (Python, SQL, Excel, Tableau) and participate in hands-on professional lessons and workshops.

Los Angeles, California, United States

Establish effectiveness of a GPT-2 language generation model generating free-verse and structured poetry by comparing GPT-2 generated poems with human-written poems.Generate GPT-2 poems as experimental stimuli.Collect participant data through a survey designed to examine the stimuli’s poetic quality.Model survey data with Bayesian regression to calculate coefficients determining significance of agent and poem structure.Present results and discussion at undergraduate research conferences.

Los Angeles, California, United States

Categorize and input multilingual guides, flyers, and pamphlets for translatecovid.org to make COVID-19 resources accessible to the non-English speaking community.Review interviews and newsletter archives to organize Asian American Studies archival research.

Los Angeles, California, United States

Create and visualize semantic projections of verbs and adverbs to assess whether computational word embeddings effectively describe human predictions.Design verb data lists to encompass a variety of common verbs and verb descriptors.

Los Angeles, California, United States

Edit weekly articles on subjects pertaining to the Asian American Pacific Islander diaspora to encourage empowerment through representation for the UCLA student body. Compose several poems, including a self-portrait on Korean American identity for the Asian Pacific Coalition’s spring magazine.Managing Editor from September 2021 - March 2022.

Los Angeles, California, United States

Evaluate the potential of creative writing submissions with discretion for the mission of Kaya Press, an experimental press focusing on stories and experiences of the Asian diaspora.Update submissions on platforms like Dropbox and Google Sheets.

Los Angeles, California, United States

Assess student information systems for quality control and characteristics fitting seminary’s needs.Provide logistic encouragement for project managers and seminarians in Malawi to price and purchase necessary books and supplies.

Los Angeles, California, United States

Develop and presented a speaker series on ethics in machine learning and artificial intelligence taught to 20+ local Los Angeles high school students. Teach elementary Python for ten weeks to Los Angeles middle school students.

Los Angeles, California, United States

Converse with patients about physician communication and patient satisfaction, occasionally in Spanish.Provide constructive feedback to residents regarding patient interaction with ratings and comments.Navigate and troubleshoot hospital organization software.Present a poster through involvement in the Research Poster Committee (2019), examining patient feedback for resident physicians between different hospitals within the UCLA Health System.

Master Of Science - Ms, Analytics

Activities and Societies: Data Science @ GT

Bachelor Of Science - Bs, Cognitive Science

Activities and Societies: Grace on Campus at UCLA, Pacific Ties, ACM Teach LA, ARC Medical ProgramGraduated with Departmental Honors.

Advanced Scholar Diploma