Barbara Albert Email & Phone Number

Hempstead, New York, United States

• Spearheaded a seamless transition from traditional paper-based record management to an efficient electronic medical record (EMR) system, resulting in streamlined data storage and reporting, with an 85% implementation rate and a 30% reduction in data entry errors. • Managed the day-to-day operations of six physician practices, supervising a team of over 20 staff members and ensuring smooth interdepartmental collaboration. • Demonstrated exceptional patient relations skills, providing compassionate care while maintaining strict confidentiality of medical information under HIPAA regulations. • Ensured compliance with all OSHA and HIPAA regulations, mitigating risks, and promoting a safe working environment, resulting in zero regulatory violations and a 35% decrease in workplace accidents. • Designed and instituted effective policies and procedures for budget monitoring across multiple facilities, resulting in improved financial control. • Organized monthly health events, successfully boosting patient participation, and promoting overall health and wellness, resulting in a 40% increase in patient attendance and a 10% reduction in hospital readmissions. • Provided mentorship and training to interns and newly hired team members, imparting knowledge of office procedures and computer systems and fostering a supportive and collaborative work environment.

• Provided immediate medical assistance to individuals experiencing a medical emergency, such as CPR, and transport the patient to a hospital or other medical facility for further care. • Operated medical equipment, including oxygen tanks and defibrillators, with a proficiency rate of 89% and successfully used lifesupport systems to sustain patients until arrival at the medical facility. • Documented all aspects of patient care, including the patient's symptoms, treatments provided, and other relevant information.• Maintained professional standards and ethical principles, such as patient confidentiality, safety protocols, and compassionate care, resulting in a 75% satisfaction rate from patients and their families, as recorded in post-treatment surveys.

Brooklyn, New York, United States

• Developed and implemented policies and procedures for the medical office, ensuring compliance with all regulations and standards.• Managed the day-to-day operations of the medical office, including scheduling appointments, handling patient inquiries, and supervising staff.• Coordinated patient care with healthcare providers, including physicians, nurses, and other medical professionals.• Oversaw medical billing and coding processes, ensuring accurate and timely reimbursement for services rendered.• Trained and supervised medical office staff, providing ongoing education and support to improve performance and customer service.• Conducted performance evaluations, provided feedback, and implemented corrective action plans as needed.

Associate'S Degree: Business Management

Nys Emt Certification

Medical Assistant Certificate