Dedicated, results-focused professional with 24+ years in the staffing and consulting industry, adept at satisfying and exceeding the staffing needs of a company by effectively sourcing and hiring high-caliber talents to support organizational needs fully. •Firm in executing business decisions, directing, and developing the workforce while increasing revenue by 25% within one quarter. •Succeeded in increasing employee retention by 35% within eight months and optimizing sales margins by 65%. •Serve as an independent contractor for Bexar County through HWPHC Consulting, which is a privately held company; presently work with HWPHC, helping the Bexar County in writing policies, procedures, and other business correspondence. •Proficient in strategic development opportunities in talent management, workforce forecasts, and key metrics growth through effective team communication, resulting in service level and key performance indicator improvements. •Champion an efficient acquisition strategy to optimize candidate cycle time, conversion rates, and applicant funnel metrics. •Well-versed in consistently developing and executing strategies, which require organizational design, leadership and team development, change management, employee relations, transition management, and performance management. •Dynamic Branch Manager who is passionate about building commitment, capability, and engagement among employees by understanding the company’s business priorities, delivering various HR programs, and forging strong business relationships.
Hwphc Consulting
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Independent ContractorHwphc Consulting 2016 - PresentSan Antonio, Texas Metropolitan AreaSucceeded in the provision of operational and marketing consulting services for clients, such as the Bexar County Guardianship Program, Senior Helpers of San Antonio, and Eden Hill Residential, to develop and execute several business-related processes.» Interfaced with senior client managers and client teams as well as developing policies and procedures to support operations.» Identified new business opportunities and created marketing collaterals to drive new business and evaluate… Show more Succeeded in the provision of operational and marketing consulting services for clients, such as the Bexar County Guardianship Program, Senior Helpers of San Antonio, and Eden Hill Residential, to develop and execute several business-related processes.» Interfaced with senior client managers and client teams as well as developing policies and procedures to support operations.» Identified new business opportunities and created marketing collaterals to drive new business and evaluate market demographics.» Revisited existing procedures integral to managing client relationships and implemented a proactive approach to expand a business Show less
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Branch ManagerCross Country Medical Staffing Network 2019 - 2020San Antonio, Texas Metropolitan AreaStrategically managed daily operations, such as human resource management, office P&L, business development, recruitment,and customer service, to consistently achieve key performance indicators as necessary for business efficiency and productivity.» Recruited nurses and paraprofessionals for PRN and full-time positions for clients in the San Antonio and Austin business areas.» Performed HR-related duties, including onboarding, benefits enrollment, and payroll reporting in compliance… Show more Strategically managed daily operations, such as human resource management, office P&L, business development, recruitment,and customer service, to consistently achieve key performance indicators as necessary for business efficiency and productivity.» Recruited nurses and paraprofessionals for PRN and full-time positions for clients in the San Antonio and Austin business areas.» Performed HR-related duties, including onboarding, benefits enrollment, and payroll reporting in compliance with federal/state laws.» Negotiated new and existing contract terms, provisions, and terminations to healthcare service providers, vendors, and internal staff.» Led a team of six members to consistently meet and exceed goals for profitability, payroll, and customer relationship management.» Optimized business office operations through comprehensive full-time staff replacement and proactive relationship management. Show less -
Area ManagerMalone Workforce Solutions 2012 - 2016Louisville, Kentucky, United StatesLeveraged recruiting tactics and enhanced relationships with existing clients to streamline business operations and systems.» Generated monthly revenues from $260K to $860K per month by implementing process improvements in marketing and operations.» Recruited qualified candidates for contract hourly and direct hire positions as well as professional for exempt positions.» Utilized Internet resources, trade magazine advertising, and job fairs to efficiently recruit high caliber… Show more Leveraged recruiting tactics and enhanced relationships with existing clients to streamline business operations and systems.» Generated monthly revenues from $260K to $860K per month by implementing process improvements in marketing and operations.» Recruited qualified candidates for contract hourly and direct hire positions as well as professional for exempt positions.» Utilized Internet resources, trade magazine advertising, and job fairs to efficiently recruit high caliber, qualified candidates.» Directed a team of six members while handling hiring, training, and personnel actions in accordance with the company’s guidelines.» Collaborated with clients to develop and on-call program to meet specialized staffing needs to address other operational functions.» Effectively managed operations through proactive management and communications with companies through the San Antonio area.» Amplified quarterly revenue goals and achieved maximum performance bonuses due to leadership and management excellence. Show less
Heather W. Education Details
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Registered Nursing/Registered Nurse
Frequently Asked Questions about Heather W.
What company does Heather W. work for?
Heather W. works for Hwphc Consulting
What is Heather W.'s role at the current company?
Heather W.'s current role is Human Resource Management.
What schools did Heather W. attend?
Heather W. attended University Of Wisconsin-Madison.
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Heather W.
Rehoboth Beach, De2gopuff.com, dollartree.com -
Heather W.
Honest Fp&A Professional | Investment Management | Pmo | ViolinistDallas-Fort Worth Metroplex -
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