Extensive and diverse experience with proven track record of providing exceptional service in fast-paced and diverse environments, including customer service, finance, administrative, and executive support in corporate retail, software, financial and insurance industries. Adaptable team player with excellent planning, organizational, prioritization, project management, and problem-solving skills with a reputation for being efficient and detail-oriented. Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, OneNote, Teams, OneDrive, SharePoint, and Visio.Experience with Workday, Coupa, and Concur systems.Skills include:➤ Communication➤ Interpersonal Skills➤ Open Mindedness➤ Teamwork➤ Networking➤ Process Improvement➤ Adaptability➤ Trustworthiness➤ Confidentiality➤ Dependability➤ Bilingual: English and Spanish➤ Remote WorkSome key accomplishments:⯀ Executive Support Excellence: Provided high-level support to executives and leadership, managing
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Administrative Support Specialist / Senior Administrative AssisstantThe Hartford Oct 2019 - Jan 2024Lake Mary, Florida, United StatesDelivered diverse administrative support to multiple Vice Presidents and Assistant Vice Presidents, including calendar management across various time zones, arranging travel, handling expense reports, and ensuring smooth communication and daily operations. -
Sr. Administrative AssistantThe Hartford Oct 2005 - Sep 2019Lake Mary, Florida, United StatesProvided essential assistance to the Assistant Vice President (AVP) of Customer Support, encompassing calendar and email management, conflict resolution for meetings, event coordination, preparation of department reports, processing expense reports, and travel arrangement.
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Consulting Services Process Analyst (Finance)Oracle 1998 - 2004Teaneck, NjSupported the consulting services team with analysis for business objectives, optimized resources, and helped minimize financial risk. Analyzed Engagement Letters to set up and update projects, contracts, work orders, and change orders. Trained Project Managers on revenue processes. Saved costs by resolving billing errors while managing invoicing for subcontracted work totaling $2M per month. -
Executive Assistant To Area Vice PresidentOracle 1996 - 1998Teaneck, NjProvided comprehensive administrative support to executives, managing schedules, travel arrangements, and coordinating meetings. As well as managing large projects and events for customers and employees. Negotiated with hotels for kick-off meetings, securing discounts and savings.
Janet Serrano Education Details
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Business Administration -
Business Administration, Office System Management
Frequently Asked Questions about Janet Serrano
What is Janet Serrano's role at the current company?
Janet Serrano's current role is Administrative & Business Professional | Proficient in overseeing project execution and optimizing workflow | Delivering excellent customer service and support.
What schools did Janet Serrano attend?
Janet Serrano attended New Jersey City University, Berkeley College.
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Janet Serrano
Bilingual Public Affairs Regional Coordinator At Planned Parenthood Of Wisconsin, Inc.Racine, Wi -
Janet Serrano
Behavior Interventionist At Center For Behavioral, Educational, And Social Therapies, Incorporated (C.B.E.S.T., Inc.)Los Angeles Metropolitan Area1centerbest.com -
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