Sr. Transit Operations Specialist
Current- Led comprehensive onboarding training for new drivers, ensuring a seamless transition onto the platform and exceeding established quotas.
- Deliver high-standard customer training through various channels, including face-to-face sessions, telephone, and SMS communication.
- Spearhead and travel to provide onboarding training
- Spearhead onboarding schedules
- Train team members on issue resolution strategies, contributing to a proactive problem-solving culture and leveraging… Show more
- Train team members on issue resolution strategies, contributing to a proactive problem-solving culture and leveraging Salesforce for effective account management.