Spearhead cross-functional collaboration with design, engineering, marketing, and sales teams to conceptualize and deliver innovative product solutions that enrich the existing portfolio.Rapidly capture valuable user insights through a streamlined feedback loop, ensuring the 'voice of the customer' profoundly influences product evolution.Drive the product roadmap's formulation and execute epics and user stories within an agile framework, fostering dynamic product development.Forge… Show more Spearhead cross-functional collaboration with design, engineering, marketing, and sales teams to conceptualize and deliver innovative product solutions that enrich the existing portfolio.Rapidly capture valuable user insights through a streamlined feedback loop, ensuring the 'voice of the customer' profoundly influences product evolution.Drive the product roadmap's formulation and execute epics and user stories within an agile framework, fostering dynamic product development.Forge strategic partnerships with UX/UI design and engineering units, coalescing to refine design concepts and propel iterative product enhancements.Harness the potency of beta testing, A/B experimentation, data analytics, and user research to craft cutting-edge product features.Holistically own the product strategy encompassing marketing, pricing, and proficiently managing PPC Campaigns.Champion the product vision among vital stakeholders, adeptly weaving market trends, competitor analyses, customer insights, and regulatory evaluations.Expert knowledge over regulatory domains, including AML directives, FATCA, CRS, GDPR, and Suspicious Activity Monitoring.Demonstrate thought leadership by composing insightful articles and blogs that illuminate industry trends and product nuances.Display adeptness in technical realms like API integrations, Enterprise Integration Patterns, and ETL Integrations.Curate interactive client workshops and webinars on a regular basis, nurturing a robust client community.Pioneeringly orchestrate product ideation, research, planning, and prototyping sessions, catalysing innovative outcomes that resonate with user needs. Show less

Lead a team responsible for the day to day management of client relationships.Act as the primary point of escalation for multiple clients.Responsible for management and implementation of investor services projects andglobal initiatives.

Reconciliation of all fixed income and derivative productsDaily cash reconciliationRisk analysis of pension portfolios

Placing manual Order to Fund instructions with Transfer Agents and Fund Administrators.Extensive use of the SWIFT banking system for trade placement.Detailed Client reporting and liaising with Fund Administrators and Clients regarding outstanding documents/information.Maintenance of Clients Accounts and ensuring all instructions therein are actioned within S.L.A.Quality control of outgoing Order to Fund instructions.Reconciliation of all cash and Asset positions with Fund… Show more Placing manual Order to Fund instructions with Transfer Agents and Fund Administrators.Extensive use of the SWIFT banking system for trade placement.Detailed Client reporting and liaising with Fund Administrators and Clients regarding outstanding documents/information.Maintenance of Clients Accounts and ensuring all instructions therein are actioned within S.L.A.Quality control of outgoing Order to Fund instructions.Reconciliation of all cash and Asset positions with Fund Administrators and Sub Custodians.Investigating and identifying reconciliation breaks and completion of detailed reports on the necessary corrective action for Transfers, Settlements and Corporate Action departments.Detailed client reporting on the reconciliation status of individual client accounts and liaising with relationship management and clients regarding any necessary corrective action. Reconciling all open cash positions through the FX process.Acting as a point of contact between Citco and their global network of Fund Administrators and Sub Custodians. Show less