Michael Hunter Email & Phone Number

Birmingham, Al, Us

Birmingham, Alabama Area

Birmingham, Alabama, United States

Pavilion (formerly Revenue Collective) is a private membership for high-growth operators who are looking to thrive in today's evolving business world.

Birmingham, Alabama

Demonstrated success in customer experience(NPS) ,acquisition, retention, strategic leadership, management, helping business's grow by sending the right message, to the right audience, at the right time.Provided SaaS solutions to SMBs across America Advised clients on Print and Digital Marketing Solutions such as SEM, SEO, and Branding. Exercised independent judgment in determining the best method to resolve issues and ensure customer satisfactionHunter Mentality Helped transition our customer base to our all-in-one business computer /mobile software Thryv. Developed peers Identified as a emerging leader for showing initiative, dedication, and top results in account managementSkilled in SalesForce, CPQ, Content Assistant, ZOOM, JIRA ,NPS, and NateroAccount ManagementDemonstrated history of success prospecting clientele.

Birmingham, Alabama Area

Produced 29% YOY Growth from 2014-2015Managed ConflictManaged Fleet OperationsStrategic Leadership in Customer Experience. Managed branch grossing 1.51m and 2M in gross revenue in 2015 and 2016Ranked 4th by Hoover's out of 119 locations Trained all incoming staff with collaboration from teamImproved numbers with stretch goals and subprime challengesHandled talk-offs and heat cases daily Results driven business modelUnderwrote deals to ensure compliance with loan guidelines with an average of 90% Coached Sales Advisors in overcoming objections and talk offsClosed sales by delivering purchase options and finished with delivery of contractsManaged lead tracker Listened to customer concerns—emphasized with the customerCoordinated with GM on creating game plans each month to reach our budget 17 out the last 25 monthsHandled warranty issues and APR concerns on a daily basisMaintained excel spreadsheet to log all customer visits, employee metrics, and budget goals

Birmingham, Alabama Area

Supervised train crews Ensured the efficient flow of goods Received and transmitted information through private networkManaged office at Mercedes Plant and calculated for accuracy to ensure all rail cars were loaded and shippedPlanned and executed switching moves Coordinated with dispatch Met goals yearlyQuickly, safely, and repeatedly made precise adjustment in spotting of rail carsFollowed rules and regulations with accuracy