Deputy General Manager ▪ Head Of Account Management
CurrentOversee all operations, ensuring strategic direction and client satisfaction while managing a team of professionals. Drive business growth through client acquisition and retention and maintain high standards of service delivery and agency profitability. Foster a collaborative work environment and ensure agency adherence to industry best practices. • Strategic Business Leadership. Set vision and long-term objectives and formulate plans to achieve excellence in financial, operational and business performance. o Spearheaded comprehensive transformation of the company into a lean, digitised organisation, enhancing efficiency and innovation. o Catalysed a more than 20% year-on-year growth in annual revenue by maximising new business lines and collaborations. o Fostered transparency and informed decision-making via delivery of annual reports to shareholders detailing financial results, growth strategies, and operational updates.• Business Development & Account Management. Identify and pursue opportunities to expand the agency’s presence, including new client engagements and strategic partnerships. Develop proposals and pitch presentations to showcase the agency’s capabilities and win new business. o Closed the agency’s largest advertising and social media retainer to date with Al Rayan Bank.o Secured sustained revenue by successfully signing and renewing annual retainers with key clients.o Drove growth and market expansion by developing and maintaining relationships with high-level clients in Qatar. o Forged strategic partnerships and collaborations, solidifying the company’s reputation in Qatar. • Team Management. Lead and manage a team, fostering a collaborative and productive work environment while guiding and developing employees to achieve organisational goals through effective communication and delegation.o Built synergy across the 40-member Operations, Creative, Finance, And Sales teams to deliver excellence to clients.