Stephanie Milani Email & Phone Number

North York, Ontario, Canada

Toronto, Ontario, Canada

• Developed and implemented 2 mentorship programs as well as social and training events, to inspire and promote young women in business and unite them with a supportive network.
• Created information flyers to promote both mentorship programs and to entice fellow students to participate.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Enhanced customer service and cultivated positive business relationships by independently responding courteously to emails and telephone inquires and addressing general customer satisfaction issues.
• Supported administrative activities by preparing detailed and accurate customer invoices, collecting customer payments, and completing bank reconciliations effectively using QuickBooks.
• Trained and supervised new staff, providing guidance and support to ensure exceptional and consistent customer-focused service.

Vaughan, Ontario, Canada

• Envisioned, planned and led karate classes of up to 30 students, instructing and inspiring young students to advance their belt rank, instilling confidence, cooperation, mutual respect and physical endurance.
• Mentored and coached junior staff and volunteers to develop a knowledgeable, inclusive, and confident leadership team.
• Designed personalized training and karate demonstrations to challenge and motivate young students to succeed.

Vaughan, Ontario, Canada

• Learned about and performed bookkeeping tasks including payroll with QuickBooks.
• Organized cash receipts and debits and credits using Excel.
• Explored Canada Revenue Agency, and learned about and filed personal income tax returns using DT Max.