I manage all contracts, funding agreements and drive key projects at RedSTART, which is rapidly scaling up.RedSTART gives the UK’s most disadvantaged children a headstart on their financial futures. Our aim is to provide financial education to transform the life chances of young people across the country. We do this in partnership with major financial institutions, local businesses and over 600 volunteers in 48 schools in five key locations across the UK. Getting a headstart means… Show more I manage all contracts, funding agreements and drive key projects at RedSTART, which is rapidly scaling up.RedSTART gives the UK’s most disadvantaged children a headstart on their financial futures. Our aim is to provide financial education to transform the life chances of young people across the country. We do this in partnership with major financial institutions, local businesses and over 600 volunteers in 48 schools in five key locations across the UK. Getting a headstart means starting early. Through seven years of primary school, we foster and track pupils’ development, running programmes and providing resources for teachers and parents. We teach children progressively, building on their previous years’ knowledge. We intend for our robustly measured work to help change the National Curriculum in the UK. This is more important than ever with rising UK income inequality, more financial responsibility moving to individuals and the UK’s levels of financial literacy being low and falling.We have great support from our corporate partners and are keen for more to put additional funds to truly impactful use. So, if your organisation wants a robust cause with memorable lasting impact and the opportunity for your people to get meaningfully involved in delivering our sessions, we should talk. Show less

I worked with the Craen family to establish this charity, so have deep experience of the complexities and practicalities of starting a charity in the UK. In January 2021, Mia Craen, who was 18 years old and from Horsham, died in a car accident. The ‘What Would Mia Do Trust’ was set up in Mia’s memory to encourage young people between the ages of 5 and 18 to participate in sport. Mia was always very sporty and her parents knew how it could be tough to fund what’s involved in pursuing… Show more I worked with the Craen family to establish this charity, so have deep experience of the complexities and practicalities of starting a charity in the UK. In January 2021, Mia Craen, who was 18 years old and from Horsham, died in a car accident. The ‘What Would Mia Do Trust’ was set up in Mia’s memory to encourage young people between the ages of 5 and 18 to participate in sport. Mia was always very sporty and her parents knew how it could be tough to fund what’s involved in pursuing sport fully. Many families are seeing costs rising rapidly, so for some, paying £20 for a hockey stick, £50 for football boots, subs for a team, petrol to travel to games, or similar sorts of costs just isn’t an option. The Trust awards grants for appropriate costs to young people who are really keen to pursue a sport but are struggling to do so and may otherwise have to stop, or be unable to maximise the opportunity. Playing sport makes a big difference to a child's physical and mental wellbeing. More information is available at https://wwmd.org.uk/. The Trust is still open to further donations and is keen to receive eligible applications. Show less

Pension Trustee and Chair of the Investment CommitteeEmployer nominated Trustee director since 2007 and Chair of the Investment Committee since 2009. Stand-in Chair for main board. Scheme assets of c.£100m Defined Benefit and c.£450m Defined Contribution.Defined Benefit • Formulated and achieved de-risking plan - Reallocated equities, based on funding ratio triggers, into Absolute Return Bonds and LDI and full inflation and interest rate hedging. Full de-risking achieved in… Show more Pension Trustee and Chair of the Investment CommitteeEmployer nominated Trustee director since 2007 and Chair of the Investment Committee since 2009. Stand-in Chair for main board. Scheme assets of c.£100m Defined Benefit and c.£450m Defined Contribution.Defined Benefit • Formulated and achieved de-risking plan - Reallocated equities, based on funding ratio triggers, into Absolute Return Bonds and LDI and full inflation and interest rate hedging. Full de-risking achieved in preparation for buyout.• Supported full lifecycle of three triennial valuations, recovery plans and agreeing negotiation tactics for contributions and their investment.Defined Contribution• Creation and evolution of high performing default - Oversaw the creation and implementation of a scheme-specific Diversified Growth Fund and influenced Direct Line to adopt this as their GPP scheme default. Overseen the evolution of the DGF, including asset allocation reviews, reallocation trigger points, manager reviews and the introduction of smart beta and hedging. The DGF has significantly outperformed the benchmark of CPI+3-5% p.a.• Evolving life styling options – Developed new lifestyle options after the 2015 Pension Reforms, overseeing the writing and review of comprehensive member communications. Ensured asset allocations have been amended by age for better lifetime outcomes and agreed appropriate stances on ESG considerations.• Led platform change management – Separating Direct Line assets from RBS, oversaw the transfer to a new Fidelity platform, avoided out of market risk and secured existing fees. Led the investment aspects of moving administrators from RBS to Capita and drafted and reviewed member communications.• Triggered and led a review of investment consultants, ensuring effective handover.• Undertaking of formal relationship reviews with investment advisors and relationship meetings with platform providers and investment managers to ensure effectiveness. Show less

Head of Claims Strategy -Devised, in a turnaround situation, the Claims strategy for >£2bn of indemnity and operational spend, targeting sustainable claims cost control and operational efficiencies. As part of the Claims Executive team, ensured rigour in the quality of projects, delivery methods and benefit realisation, facilitated strategy sessions, sponsored initiatives and undertook extensive stakeholder management. • Led all aspects of the IPO prospectus and investor… Show more Head of Claims Strategy -Devised, in a turnaround situation, the Claims strategy for >£2bn of indemnity and operational spend, targeting sustainable claims cost control and operational efficiencies. As part of the Claims Executive team, ensured rigour in the quality of projects, delivery methods and benefit realisation, facilitated strategy sessions, sponsored initiatives and undertook extensive stakeholder management. • Led all aspects of the IPO prospectus and investor presentations.• Spearheaded the Claims response to the complex three-year Competition and Markets Authority investigation of the UK Private Motor Market and presented Credit Hire aspects to the Secretary of State at the Cabinet Office. • Investigated and championed breakthrough strategies, drawing on extensive US field visits, including cognitive computing and estimating techniques.• Remodelled and led the Customer Experience team and counselled stakeholders to deliver the highest ever Claims NPS scores. Show less

• Comprehensive change management experience including restructure proposals and implementation for 5,000 people in Sales and Service, overseeing the merger of 16 repair centres and leader of Claims integration planning when RBS took over Churchill Insurance. • Executive Assistant to the Group Operations Director.