Tom Allen Email & Phone Number

Warrington, England, United Kingdom

I am an ambitious and accomplished Head of Bid Development with a proven track record of creating industry-leading teams in bids, managing commercial teams, and driving business development, contracts management, customer experience, and customer excellence. I have significant experience influencing at a C-Suite Level internally and B2B.In my current role, I drive and develop the strategy of multiple sub-teams, including the Bid and Commercial Team, Contracts Team, and Customer Excellence and Experience teams. My key goal is to grow product lines, including liquid fuels, solar, ASHP, battery storage, and other emerging technology products.Key Skills: Bid Development | Commercial Strategy | Contracts Management | Customer Experience | Social Impact | Stakeholder Influence | Team Leadership | Operational EfficiencyKey Responsibilities:- Develop and implement strategies to optimize the bid lifecycle, ensuring customer-centric offers that drive growth and retain business.- Exercise commercial sign-off authority to approve bids and proposals, ensuring alignment with organizational goals.- Manage a bid-writing team consisting of sector specialists.- Oversee the contracts team responsible for managing all customer contracts and agreements.- Lead a customer experience team focused on driving improved NPS scores and increasing customer retention rates.- Drive projects to increase operational efficiency through improved customer interactions, automation, and Robotic Process Automation.- Foster strong relationships with customers and internal stakeholders at all levels.- Monitor key performance indicators related to bid development, commercial success, customer satisfaction, and operational efficiency, driving continuous improvement.

Warrington, England, United Kingdom

In addition to my role in bid development and commercial strategy, I also have experience as a Head of Charity and Partnerships. I developed and implemented a comprehensive social value strategy that engaged 2,500 staff and drove meaningful social impact in our communities. I managed and nurtured B2B relationships to create mutually beneficial collaborations aligned with the company's social impact goals. I led social impact planning, established a social value framework, and provided reporting and assets that contributed to the company's proposition.

As a Senior Business Development Manager, I managed a business development staff team and developed a pipeline and strategy to secure new opportunities for growth. I drove strategic collaborations and total cost of ownership projects with blue-chip businesses, fostering valuable relationships. I successfully implemented and delivered a liquid fuel profit center at the UK's largest civil engineering project, ensuring compliance with regulatory requirements and maximizing stakeholder engagement. I also managed a multi-million nuclear project, overseeing budgetary and profit center responsibility while providing support to commercial teams with complex procurement opportunities.Key Achievements:Secured the UK's largest infrastructure project through a competitive procurement process, demonstrating value and strategic alignment.

Warrington, United Kingdom

Managing the National Commercial Bid TeamKey responsibilities: - Structure and lead significant, complex regional and national bid opportunities whilst taking the overall responsibility for the coordination of technical, financial, key account and HSEQ inputs. - Oversee a winning service design model for new opportunities. Take overall responsibility for the bid process and communicate to the Senior Management Team, create accurate reports of the status of bids and tenders, ensuring deadlines are met and communicated effectively. Provide lessons learned for bids. - Produce accurate bid pricing - Take overall responsibility to track and report on pipeline activity, worth over £500 million, scheduling deadlines and managing bid quality. - Revamp the project management lifecycle or 'bid-lifecycle' and implement a robust set of procedures to manage and streamline the bid lifecycle - Oversee the development of the bid library working alongside subject matter experts - Develop and maintain external relationships that are critical to success - Maintain good market intelligence and network - Lead, manage and mentor a high-quality team of bid professionals, ensuring that their workloads are planning, managed, balanced and provide career development - Suggest improvements to internal processes related to bid management to support continuous improvement - Provide accurate contract handover information related to project managers and support project managers with sales aftercare with customers. - Management of supplies (fuel management) and optimisation

Worked with the School of Health Sciences delivering lecturers on: - An overview of the Third Sector - Innovation - Bid Writing - Networking for you career and organisation- LinkedIn- Leadership

Assist CEO and take over the responsibilities in the following areas: - Managing staff team to deliver the strategy agreed by the board of trustees - Provide and help manage strategic direction to the provision of services at BASIC for people living with neurological injury and conditions - Develop effective communication strategy to engage key decision making stakeholders - Work in partnership with other organisations that complement and support the objectives of BASIC - Represent BASIC to external organisations including grant giving organisations, statutory organisations and the business community - Build an maintain relationships with influencers in local government, health and social care professional - Work together with trustees and the CEO to review BASIC's long-term strategy- Ensure that there is a fundraising strategy in place and that annual budgets and cash flow forecasts are prepared

If you would like to work with the Brain and Spinal Injury Centre (BASIC), take on one of our charity events or refer a patient through to our rehabilitation services please do not hesitate to get in touch. Email: tom@basiccharity.org.ukPhone: 0161 707 6441 Web: www.basiccharity.org.ukKey Responsibilities- Manage and generate income from Trusts and Foundations, Sport, Community and Individual Giving - Maintaining and Managing the charity database - Report Gift Aid - Manage the charity website- Manage the charities social media channels - Manage long-term income targets - Manage charity strategyAchievements: - North West Charity of the Year at the North West Charity Awards.

As a trustee of Forever Angels I am responsible for: - Charity Governance - Advice and support with fundraising

Responsible for:- Managing and recruiting new corporate partnerships for an independent restaurant- Nominated for the Liverpool Independent Food Festival Social Media Award 2017

Key Responsibilities: - Generating income from sport and challenge events - Manage, nurture and recruit charity of the year opportunities - To find new sport and challenge events that would appeal to our key demographic - To work with current corporate and community partners to secure funds and generate income by nurturing new corporate and community relationships- Working with universities to generate income from RAG institutions through uptake of sport events and other charity-led campaigns. - Managing the charity’s various social media channels - Creating literature and publications and working with external design and media agencies to source high quality print and design work for new and on-going charity campaigns. - Managing content on our website and online store - Creating high quality copy for our website, publications and direct mail - Using Raiser’s Edge to maintain constituent records, manage events, create e-mail newsletters and, creating queries for event management and direct mail- Manage long-term income targets Key Skills:- High level of proficiency in Raisers Edge - Admin - Creating high quality copy for a wide range of media channels - Research - Relationship management Achievements:- Implimenting and developing student fundraising - Developing new sources of fundraising income across all areas of fundraising (community, corporate and sports and challenge events fundraising- Nurturing key corporate clients in London

London, United Kingdom

Responsible for small bids in the trusts and foundations sector. This involves identifying and researching for solicited and unsolicited bids. Identifying the correct project proposal dependent on bids. Creating and writing proposals for applications.

Manchester, United Kingdom

Managing the day-to-day operation of the shop including sales, budgets, internet sales, stock management, buying, database management and face to face customer service. Since being employed I have increased our monthly sales turn over by 100%. This has been as a result of my monitoring trends in the market, trends in store, driving promotion in store as well as marketing the shop through on line campaign management tools. Key to this role is good relationship management with suppliers and planning to ensure that we monopolise on trends identified in store. I have recently took the business into America trading on sales channels in the US which was a challenge establishing.

Liverpool, United Kingdom

I was responsible for the development and planning of all inclusive cycling sessions in and around the Liverpool area - Liaising with schools, local authority, day centres and other community and statutory organisations to ensure that the programme reaches a high number of beneficiaries.

Warrington, United Kingdom

I managed the charity's various media channels. Duties included: Managing all social media outlets leading to a 100% increase in followers. Promotion and marketing of annual calendar events. Developing e-based promotional materials.

Liverpool, United Kingdom

I held the position of waiter in one of the Country's top restaurants according to the Telegraph. This required excellent customer service and attention to detail in a high pressured environment.

Newcastle Upon Tyne, United Kingdom

Quickly promoted to Floor manager I held the responsibility for the day-to-day management of the restaurant; supervising up to 15 members of staff and managing a budget.

Newcastle Upon Tyne, United Kingdom

I was employed as a member of the Student Support Services team at Newcastle University.

Newcastle Upon Tyne, United Kingdom

Elite athlete scholar

Manchester, United Kingdom

During my race season I was approached to write a series of articles on competitive cycling. The 12 part series was published on British Cycling's website.