Michael Luck Email & Phone Number

Beaverton, Oregon, United States

Underwriter, (Contracted) Wells Fargo Bank, Beaverton, OR 7/2020 - 9/2020• Effective Communication and Liaison: Acted as a liaison, honing clear and empathetic communication, vital in counseling relationships.• Problem-solving: Addressed complex, high-pressure situations, preparing me for crisis management in counseling.• Client Education: Explained complex loan processes, mirroring the educational aspect of counseling about addiction and recovery.• Case Management: Managed multiple client files, reflecting the ability to handle a caseload effectively in a counseling environment.• Detailed Research: Conducted thorough database research, ensuring accuracy – a skill paralleled in evaluating client histories in counseling.• Record Keeping: Maintained detailed records, a practice critical for precise client record-keeping in counseling.

Seattle, Washington, United States

Accomplishment: Recognized for leadership and teamwork, facilitating team goals, and improving operational outcomesand customer service at both stores.• Trained, supervised, and managed 10-20 staff, including seasonal hires.• Conducted performance evaluations.• Troubleshot logistics and shipping issues.• Used conflict resolution and listening to address disgruntled customers.

Seattle, Washington, United States

Accomplishment: Recognized for leadership and teamwork, facilitating team goals, and improving operational outcomesand customer service at both stores.• Trained, supervised, and managed 10-20 staff, including seasonal hires.• Conducted performance evaluations.• Troubleshot logistics and shipping issues.• Used conflict resolution and listening to address disgruntled customers.

Phoenix, Arizona, United States

Originate, sell and close various residential and commercial mortgage loans Perform miscellaneous services to various mortgage vendors as needed.

Phoenix, Arizona, United States

Processed and underwrote conventional home mortgages (conforming and non-conforming). Approved new loan applications and underwrote loans in LPS system.Created and sent out closing packages to settlement agents as well as performing all processing, decisioning, and pre-closing tasks required to manufacture a loan in compliance with company standards and best practices from point of application to submission to underwriting. Providing support to Loan Processors and Closers.Reviewed HUD-1 settlement statements for corporate relocation home buyers.Awarded numerous times for good performance, good customer service, teamwork and going beyond the job requirements. Value-IT/ RES-Direct

Tempe, Arizona, United States

Researched legal vestings and comparable sales, Covenants, Conventions and Restrictions, Easements using both online applications and microfiche.Assembling data in Real Estate listing sales kits. Working to fulfill the research requirements of Escrow Officers, Realtors and Sales Reps as required.

Minneapolis, Minnesota, United States

Processed and underwrote conventional home mortgages (conforming and non-conforming). Approved new loan applications and underwrote loans in LPS system.Created and sent out closing packages to settlement agents as well as performing all processing, decisioning, and pre-closing tasks required to manufacture a loan in compliance with company standards and best practices from point of application to submission to underwriting. Providing support to Loan Processors and Closers.Reviewed HUD-1 settlement statements for corporate relocation home buyers.Awarded numerous times for good performance, good customer service, teamwork and going beyond the job requirements. Value-IT/ RES-Direct

Camp Pendleton South, California, United States

Branch:United States Marine CorpsService country:United StatesRank:E-4July 1987 to July 1993I am an Honorably Discharged former Marine who served a Six year Active Duty Enlistment July 28, 1987 to July 27, 1993. Service in Operations Desert Shield and Desert Storm 1990-1991.Military Occupational Specialty (MOS) 3051, 3043 Supply & Logistics.CommendationsGood Conduct MedalSea Service Deployment Ribbon W/1*)National Defense Service MedalSouthwest Asia Service MedalKuwait Liberation MedalNavy Unit CommendationMeritorious MastCertificate of Commendation

Bachelor'S Degree, Political Science And Government

I am currently pursuing a BS degree in Political Science.

Associate'S Degree, General Studies, 4.00 Cumulative Gpa

Activities and Societies: Phi Theta Kappa Honor Society. 4.00 cumulative GPA, Highest Honors, and Presidents List from the Fall 2022.

Certificate In Addiction Studies, Substance Abuse/Addiction Counseling, 4.00 Cumulative Gpa

Activities and Societies: Phi Theta Kappa Honor Society. 4.0 cumulative GPA, Highest Honors, and Presidents List from the Fall 2022.