Monica Galasi Email & Phone Number

Milano, Italia

• Support sales directors/country manager to achieve targets by monitoring the pipeline, backlog
• Analyzing performance metrics and providing feedback to sales directors/country manager so that they can optimize sales team resources & increase sales effectiveness
• Review and interpret regular data sets and create presentations, QBR, business reviews and other KPIs to managers, directors & country managers
• Drive completion of account planning, while engaging with the sales management
• Working with sales management to apply targets and verify sales commission calculations
• Ensure consistent management of the sales organisation data in Insight’s ERP system so management reporting is accurate

• Responsible for Customer service
• Improve Operational Efficiency,
• Sales Operational support
• KPI monitoring

Milano

• I was responsible for internal sales in Corporate and hosting divisions (8 teammates) and Customer Care division (2 teammates)Main responsibilities:
• Definition of Marketing Campaigns
• Revenue and Gross Profit analysis
• Target setting and monitoring
• Weekly pipeline
• Teammate coaching

Milano

As team leader in Enterprise Division, I managed and coordinated Internal Sales on Enterpise accounts

Milano

• Client Enterprise Account Manager Enterprise: management and development of Enterprise customers.6 years as internal sales - 1 year external sales tooMain tasks:
• Target achievement
• Development of product knowledge, processes to identify customer needs.
• Loyalty and Customer Satisfaction (deliver the best customer experience and grow their business with Insight
• Special deal negotiation

Trezzano Sul Naviglio

• Main responsibilities:
• Stock rotation and order management based on production forecast
• Expediting
• Reporting

Peschiera Borromeo

• As PM I dealt with:
• Proposition and monitoring of marketing plans and short and long-term business plans
• Organization of activities aimed at increasing supplier's business (Toshiba) and related reporting
• Customers analysis for the creation of targeted and segmented marketing activities
• Responsibility on the contents on the site and publication of price lists and technical sheets
• Sales support in closing the most complex negotiations

Peschiera Borromeo

• Main responsibilities:
• Analysis of the needs in relation to the history of the sale and buying process
• Negotiation of special prices
• Vendor rebates and credit notes
• Monitoring of stock levels
• Pricelist management

Garbagnate

• Main responsibilities:
• Expediting
• Product set up
• Goods entry and related issues