Stephen Gibson Email & Phone Number

I help organisations to meet and exceed their goals. A solutions-oriented, dynamic, and resourceful manager with 15+ years experience in developing and optimising ITIL framework, designing and streamlining IT service management processes, and managing full lifecycle development of next-generation software to overcome complicated business challenges. I am proficient in initiating best-in-class IT vendors’ management practices, formulating and employing IT resources management plans, and implementing agile software development methodologies.I have demonstrated expertise in spearheading the full life cycle management of IT projects from commencement to completion while finalizing deliverables within scope, time, and budget. I am an engaging and articulate communicator, I am able to clearly convey complex technical information and propose novel solutions to build consensus with key project stakeholders, including high-value clients and executive leadership.★ Few highlights of my career are: ☛ I designed and revitalised ITIL infrastructure of business by conducting regular process reviews for optimising technology resource allocation and aligning IT services with business needs.☛ I formulated and executed tactical and strategic plans for the design and deployment of innovative technologies in collaboration with key service providers and vendors to fulfil network-related business needs.☛ I decreased operating costs by 30% through end-to-end project management of migration of corporate websites to Microsoft Azure, including developer, vendor, and stakeholder engagement.While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organisational expectations. Connect with me today to find out how I’ll make your mission my mission, to help bring all of your business objectives into focus!

Listed skills include Project Management, Contract Negotiation, It Strategy, Business Analysis, and 22 others.