Michael Johnson Email & Phone Number

Salt Lake City, UT, US

Salt Lake City, Utah, United States

Salt Lake City, Utah, United States

• Be accountable for the daily activity and results of a team of Sales Development Representatives while meeting individual key performance indicators (KPI)
• Mentor a team on best practices as it relates to prospecting, lead qualification, sales skills, and utilization of the software suite
• Monitor KPIs and reports for individual and team performance, identify areas in need, and suggest new ways to improve team performance.
• Learn continuously and become a Suralink product expert
• Effectively pitch solutions to key decision makers at all levels of a lead’s organization by understanding their needs and demonstrating how Suralink can meet their requirements
• Create messaging to drive effective outreach, and utilize Suralink’s technology suite to improve conversion rates

Salt Lake City, Utah, United States

Salt Lake City, Utah, United States

• Initiate contact with potential customers through various forms to draw in potential buyers or new customers.
• Move leads into the sales flywheel and nurtured the prospect or client along the way.
• Support senior sales teams and sales representatives on outbound strategies and lead generation efforts.
• I am the first point of contact for new business prospects and determine the next steps for each prospect moving forward.
• Became a product expert to answer prospects' questions and understand their pain points.
• Collaborate with sales executives to ensure the company's goals and targets were met.

Layton, Utah, United States

• Sales, prospecting, and lead generation. Including marketing of our agency.
• Potential client marketing and appointment pain point discovery to cross sell or upsell all the products Farm Bureau offers.
• Cross selling of all the products we have to offer to insure the client is properly covered.
• Visit businesses and build a strong network for the agency.
• Onboard new clients and implement customer retention practices.
• Strengthen and build relationships with potential and existing clients.

Syracuse, Utah

• Managed marketing and sales of facilities, programs, and events. Increased program growth and event growth every year anywhere from 30%-100% depending on program saturation.
• Customer advocate for SaaS CivicRec/Rec1 for surrounding cities. Taught other Managers and Directors how to use the software and its benefits.
• Hire, train and oversee Program Assistants, Program Coordinators, front desk staff of the Community Center, and the Facility Maintenance Coordinator.
• Trained staff in customer success practices, customer service, and program growth.
• Responsible for onboarding new employees, volunteers, and customers.
• Work within the allotted budget for the Community Center and City Programs.

Syracuse, Utah

• Plan, organize, create, design, schedule and run city programs, classes, clinics, and special events.
• Hire, train, supervise and coordinate Program Assistants/Supervisors.
• Assisted in public relations.
• Control and maintain the use of equipment and facilities.

Incline Village, NV

• Plan, organize, create, design, and run youth camps.
• Watch over the after school program and its youth.
• Help with youth and adult sport leagues.
• Plan, organize, create, and run adult/youth Tournaments
• Oversee gym activity and safety.
• Help run community events.

Incline Village, NV

• Set up the equipment in the designated child ski zones.
• Tech Skis.
• Teach 1-10 kids how to ski and snowboard at all levels, along with safety procedures while skiing and riding lifts.
• Help with rental equipment.
• Watch over the kids in the group room and help them with any concerns.
• Helped train Jr. Instructors to become Sr. Ski Instructors

Rexburg, ID

• Processed critical company data entry and work with team members to propose solutions to business issues and reach productivity goals.
• Handled large bank refunds, owing balances, and delivery reroutes.
• Helped coach and train employees in customer care job expectations and company policy.
• Created and ran promotional activities at Melaleuca, resulting in an increase in revenue and productivity.

Rexburg, ID

• Organized the week of camps schedule, created activities and programs to be done at camp and obtained supplies for the activities.
• Interviewed and hired 14 program leads, I also held weekly meetings and helped them create and organize their individual areas to be ready for camp.
• I helped other Coordinators with their marketing, fundraising, and hiring.

Rexburg, ID

• Lead groups ranging from 8-100 people through team building activities and on the lower level structures and the ropes course tower.
• Performed equipment, structure, and ground checks
• Performed tower maintenance

Rexburg, ID

• Coordinated 10 managers to run 8 different events
• Held weekly meetings to go over needed supplies, marketing strategies, program organization, and participant registration
• 5 of the events that were ran had between 116-190 participants per event. These were 3x3 Basketball, Blacklight Volleyball, Futsal, Nerf Dart Wars, and a March Madness Bracket.
• 3 of the events had between 16-32 participants per event. These were Arm Wrestling, Inner-tube Water Polo, and Ping Pong.

Rexburg, ID

• Set up the fields and courts for a variety of sports
• Checked in teams, kept score, and settled disputes the teams had with referees’ calls

Milton-Freewater, OR

• Assisted members with their online banking. This consisted of: helping them get back in if they were locked out, setting up new saving and checking accounts, account summaries, and navigation of the website.

Bachelor'S Degree Of Science, Municipal Management, Gpa 3.879

High School Diploma, Gpa 3.876