Michael Pham Email & Phone Number

Melbourne, Victoria, Australia

My Responsibilities include:- Resolving all inbound and outbound calls, emails and web chat inquiries in a timely, accurate and professional manner and escalate where appropriate to senior student advisers. - Providing first contact resolutions to students on various topics, including course information, administration, enrolment fees, scholarships, online.

My Responsibilities include:- Liaising with clients to assist with compliance matters regularly.- Communicating with various statutory authorities such as the ATO and ASIC on behalf of the client to solve different business matters. - Working under pressure to prepare income tax returns, financial statements and activity statements within the budgeted.

Responsibilities/Achievements include:- Assisting students that applied through Apply Direct, VTAC, International Foundation & Student Abroad and Direct School Application with the enrolment process in a fast-paced environment.- Assessing students through face-to-face interview to determine the eligibilities for government funding in vocational education.

My Responsibilities include:- Attendance and active participation at General and Special Meetings- Provide updates at General and Special Meetings- Report on activities/provide updates at General and Special Meetings on communication portals- Maintain and ensure communication portals are up to date, handled correctly and in a timely manner- Report to.

RMIT City Campus

• SLAMs are volunteer students who have received a 75 and above in one of the relevant courses and are willing to offer two hours per week during the semester from weeks 2 to 11.SLAMs support new and commencing students.
• Manage relationships
• Being a role model and motivate others
• Understand mentee's learning needs and assist with certain aspects of the course
• Accept and respond to different learning styles
• Act as a resource base

During my first year of studies I was involved with RMIT University Student Union as an administrative volunteer. I provided assistance in the front counter with clerical duties:- Filing, photocopying, word processing, and communications with other departmental volunteers- Assist with walk-in inquiries and refer students to appropriate internal or external.

- Interpreting financial reports and assessing the risk of Self Managed Superfund (SMSF) if whether it contravened with regulations and laws.- Preparing assessments reports and trustee's profiles for different SMSF cases.- Identifying key contravention risks for SMSF cases and sending assessment reports to various ATO SMSF departments.- Working through.

My responsibilities include:- Supporting and enabling students to share information relating to CPA Australia including the CPAAustralia network and careers in accounting, finance and business, amongst peers- Assisting at orientation weeks, career fairs and any events run on RMIT's city campus throughout the year- Raising awareness of CPA Australia on campus

33/360 Collins St, Melbourne VIC 3000

My Responsibilities include:- Work collaboratively across team and divisions to assist in the the delivery of holistic financial advice- Preparation of income tax returns, financial statements and activity statements- Tax planning- Liaison with the ATO/ASIC/SRO- Researching tax issues- Maintain tax technical knowledge by attending and participating in.

Melbourne

My Responsibilities include:- Classifying and entering data into handiledger and excel- Record financial documents- Greet walk in clients- Issue passes to clients- Ensure the office is clean

During the summer, I worked with a children's charity 5 days a week to raise awareness about poverty to the general public. My responsibilities included:- Prioritising and managing time- Face to face public interaction- Working with targets- Be self motivated- Be confident and reliable- Building relationships and earn trust- Raising awareness and inform.

Bachelor Of Business (Professional Accountancy), Accounting

Education record