Chris Keller Email & Phone Number

Lansing, Il, Us

Oakbrook, Illinois, United States

-Deploy, maintain, and reclaim endpoint devices, ensuring efficient asset management and minimal downtime.-Image devices with the latest operating systems and software configurations to maintain consistency across the organization.-Troubleshoot hardware and software issues on endpoint devices, providing timely resolution to ensure user productivity.-Map network drives and configure device settings to align with organizational IT policies.-Execute driver and OS updates, ensuring devices run the latest security patches and features.-Set up and manage user accounts and passwords in Active Directory, maintaining secure access controls.-Configure laptops with necessary software and security settings for new hires and role changes.-Monitor and manage endpoint security, ensuring compliance with organizational and regulatory standards.-Collaborate with IT teams to develop and implement endpoint management strategies and policies.-Provide technical support and training to end-users, enhancing their ability to use endpoint devices effectively.-Maintain detailed documentation of device configurations, troubleshooting steps, and resolutions for future reference.-Optimize endpoint performance through regular maintenance and proactive issue identification.

Markham, Illinois, United States

• Independently manage comprehensive IT support for a company, overseeing a client base of2,500+.• Provide installation and troubleshooting of Windows 10, Microsoft Office and Adobe CreativeSuite.• Perform regular vulnerability scans and security monitoring to identify and mitigate issueswithin the network.• Identifying, researching, and resolving technical issues with the network.• Oversee, maintain, and provide technical support for computing and industrial equipment.• Monitor, manage, and execute security updates and patches.• Proficient in troubleshooting common hardware and software issues.• Install, upgrade, support and troubleshoot for printers, desktop hardware, and laptops.• Provide awareness of cybersecurity threats and current practices to safeguard digital assets.• Utilized soft skills to generate accurate estimates and prepare invoices for clients.• Collaborated with customers throughout an art approval process, contributing to thedevelopment of digital business logos.• Leverage communication skills to consult clients on effective marketing strategies tailored tosmall businesses, with a focus on branding through apparel.

Oak Brook, Illinois, United States

-Acquired new leads by calling 200+ homes and knocking on 50 doors per day to gain customer relations and to set up appointments. -Execute presentation for leads to demonstrate the latest technology to the customers and to educate the household on safety protocols to follow. -Developed custom security systems based on the needs of the customer and negotiations of contract.

Macomb, Illinois, United States

-Directed a team of over 40 employee within a fast pace and highly active work environment -Maintained optimal staffing level by recruiting employees and conducting interviews. -Using soft skills to communicate with employees in different scenarios such as training or disciplinary actions.