Senior Manager It
CurrentKEY HIGHLIGHTS:-Instrumental in managing End User / Datacentres / Network Service and consulting IT Services for the entire company-Administered activities related to Service Desk Management, SLA Monitoring, End User Service Management along with collaboration Media (End User Facility like Laptop, Desktop, etc.).- Led a team of 26 members and responsible for undertaking activities related to Vendor and Finance Management in terms of IT and ISO Auditing.-Actively involved in strategic decision making in terms of team management, business improvement plan, budgeting, etc.-Received Icon Award for a contribution towards OnMobile achieving ISO 27001 compliance.-Receive Excellence award for a seamless office migration project.-Consistently received a good rating in each appraisal.-Monitored AMC deal with Network Hardware Partner.-Efficiently dealt with ISP in terms of technology and pricing. -Introduced rented model for the print solution, CSAT Survey for End User.-Apnic IP Migration.-Data Center Optimization and Huge Cost saving.