Desiree Moore Email and Phone Number

Responsible for the day to day logistics in regards to Learning and Development activities in Tarkett North America. This includes total responsibility in ensuring that all tasks relating to class preparation and follow up are complete. Tasks such as booking travel for participants, preparing all class materials and supplies, communication with presenters and participants regarding class schedule, distribution of pre-work and post training follow up, availability of presenters and training location are included.• Manage all logistics for Tarkett North America learning programs including: o Maintain class calendar / communicate changes to needed populations o Communication to employees regarding upcoming classes / schedules • Design upcoming class communications • Class recruitment • Manage class enrollments / enrollment confirmations • Pre-work assignments o Organization of class agendas o Manage Trainer / Subject Matter Expert Availability o Travel arrangements (hotel, air, car) o Manage training resources (projector, laptop, rooms, visuals) o Meal, snack and drink arrangements o Classroom prep (name tents, handouts, notebooks, pens, flip charts, sign in sheets, etc) o Drive participants to various sites for plant tours o Provide support to class participants and facilitators during class events o Course completions certificates o After class survey distribution to participants and results distribution to speakers• Maintain Training website (Learning Management System) o Assist in implementation of new LMS o Site maintenance for TNA o Helping employees access the site o Enter new classes and record class attendance• Manage learning plans and learning requirements for various populations• Department purchasing o Training supplies o Departmental supplies• Plant tours (Cross-trained)

Quarterly, Bi-Annual and Full History Reports for +15 corporate retail accountso Request sales history for certain time period.o Sort sales history to find spend, square yards purchased, orders, purchases by style, purchases by region, environmental impact and other various items as requested.o Prepare tables and charts using Excel.o Create a PowerPoint presentation with all report information copied in.o Send out to appropriate parties by given deadlines.o Synergy Reporting for top firms – JLL, CBRE, Bank of America, Mitre, LYFT, etc. • Complete/update/upload vendor registration forms• Research and complete RFP/RFQ/RFI responses according to corporate client needs and schedule• Pre and post distribution of RFP/RFQ/RFI deadlines, suggest roles & bidding requirements to team• Provide continual support to Segment VP’s, RVP and AE’s• Assist with preparing Contract Implementation Rollout Guides• Prepare company overviews• Brochure management• Mailroom duties• Department purchasing• Set up/”attend” conference calls and keep records for projects • Copying and scanning documents

• Examine records, such as purchase orders, bills of lading, computer print outs and related documents and correspondence.• Converse and corresponds with customer and inside personnel, such as billing, credit, sales, service, shipping, to obtain facts regarding complaints.• Expedites orders through production and/or shipping.• Maintains purchase order files.• Enter sales orders/order changes to include price quotations. • Preparation and follow up on purchase orders and confirmation of shipment dates.• Multi-task between customer service calls, order entry and Southeast Region Account Executive Team requests.• Demonstrate teamwork to ensure achievement of Southeast Region Team & Regional Vice President’s individual and corporate sales goal. • Excellent customer relations.